GVN.Support

Stand-Up

Daily checking list https://goo.gl/VAo4ZJ

Web, Apr 11 2018

  • Plato issue

  • Reset password / Onetime login url issue
  • Hot ones

Plato issue - GO1P-18328/18162

  • Before Mar 05 nothing to do.
  • Mar 05 client accidentally removes an author account + his content (course, resource, learner enrolment).
  • Mar 09 we restore Mar 01 backup on AWS temp cluster.
  • We didn't migrate data from temp cluster to hostmaster cluster.
  • End of Mar AWS temp cluster has been removed automatically (AWS 14 days restoration policy).

 

Onetime login url don't work

Resend welcome emails for thr1ve.mygo1.com

Reset password link not working > barnardos.mygo1.com

Hot ones

Losing admin access

Hays accidentally deleted a course from the portal

Thu, Apr 12 2018

  • Mobile issues

  • Onetime login url issue

  • Coupon for multiple courses

  • Hot ones

Mobile issues

  • GO1P-17548 Cannot enrol users into course - 11w

  • GO1P-17551 Unable to post in a discussion - 9w

  • GO1P-17547 Interactive > Footer obscures 'Next' button - 9w

  • GO1P-17799 Links in custom dashboard code not working with mobile wrapper - 8w

  • GO1P-18219 Welcome Message doesn't scale with responsive design and covers dashboard - 5w

  • GO1P-18378 Cannot see the 'filter' and 'config' buttons on iPhone 6 - 2w

Onetime login/reset pw issues

Onetime login url don't work

Resend welcome emails for thr1ve.mygo1.com

Reset password link not working > barnardos.mygo1.com

Support a coupon for multiple courses

GO1P-18230 The coupon apply "A specific course" option have multi course > Don't apply discount for payment when user use code coupon.

#ui already supports (have a form to specify multiple courses)

#backend only apply coupon value for the first course

Miss communication between REPORTER, DEV and QA

Hot ones

Amicus having issues with Flare Zapier connector

APC not able to view assessments, submitted by users, collectively.

#legacy #504 timeout error when "view all" submitted assessments

Fri, Apr 13 2018

  • Robertson's user migration
  • Hot ones

Fri, Apr 20 2018

  • Quiz - Assessment answers disappearing
  • S3 Buckets for DataFeed - SSO issues
  • Hays content issues

Quiz - Assessment answers disappearing

Reported issues

  • GO1P-18744 Quiz > Assessment answers disappearing.
  • GO1P-18339 Marked Quizzes Bouncing Back to Assessor.
  • GO1P-18423 Submission history for quizzes went missing.
  • GO1P-18401 Marked assessments not holding value.
  • GO1P-18635 Learner complained that their answer for quizzes went missing

Solutions

  • GO1P-18666 - [# Redo -Quiz ] Learner cannot see the assessor/ admin's feedback for incorrect answers after re-redo the quiz.
  • GO1P-18755 - [#quiz] 'Your last answer' block displays wrong value, reflect in-progress answer instead last submitted answer.

S3 Buckets for DataFeed

  • bentleyslearning.mygo1.com

  • rohliglearning.mygo1.com

SSL issues

  • GO1P-18678 - SSO > Alara > After authentication on Identity Provider > app.mygo1.com
  • GO1P-18664 - finalise SSO set up > Jellyfish.mygo1.com

Hays issues

  • GO1P-18622 - Remove test content - Event report.
  • GO1P-18625 - merge 2 accounts x2 for haystraining.mygo1.com.
  • GO1P-17937 Assignment-type Learning Items still appearing in Learning Items list although removed from courses.

Mon, Apr 23 2018

  • Quiz - Assessment answers disappearing
  • S3 Buckets for DataFeed - SSO issues
  •  

QUIZ

Assessment answers disappearing

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