Links, menus, buttons - all are part of a website's navigation and the way in which people move between pages within a web site.
When arriving at a new website, visitors have a limited amount of patience in finding the information they require - if it becomes too difficult or time consuming, they will simply leave and go elsewhere.
Clear and intuitive navigation allows customers to find what they want quickly without any undue frustration, helping to maximise the chances that they will make an enquiry or purchase.