Shein is a clothing company that primarily targets female customers, but also provides men’s and boys’ clothing. This shopping site receives mixed reviews from consumers; Some customers are satisfied and some are not. We suggest that you follow the Shein withdrawal policy before purchasing on Shein.com This Shein Return Policy Guide will provide you with all the information you need to return your product.
Return period — 45 days
If you are not completely satisfied with the product purchased at Shein, you have 45 days to submit a return request. The product you wish to return must not be used, removed, or damaged with all original stickers attached.
To return her item, she will have to send it to the Shein Return (What is New Shein Return Policy) center. You can follow a simple step-by-step guide below:
Step 1: Log in to your SHEIN account and click on “My Order” to select the order you want to return.
Step 2: Click “Return Items” to select the items you want to return.
Step 3: After entering the return reason, click “Send” and print “Shein Return Label”.
Step 4: Package your product and paste the return label on the package.
Step 5: Take the shipment to the nearest post office, or remove it from your postal company.
Note: You only receive the first free return, and any additional return for the same order will generate a fee of $ 7.99 (deducted from the refund amount).
Refunds:
On average, Shein takes 7 days to process your return and a refund is issued upon receipt of your package. The refund amount will be added to the original payment source or your Shein wallet.
Note: Shipping and original insurance fees are non-refundable
Note: If you are buying Black Friday, you will have to wait a week to request a refund.
Bodysuits, lingerie and sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets) [if damaged / defective received, contact their customer service here], free gifts> non-refundable Suitable.
Rest: -45 days: Do not send your returns to the address on your package, follow the instructions on the return label