[Name of Research] Research Results

How we did the research

• Recruited 5 readers for remote observation

• Guided each participant through a set of tasks

• Reviewed notes and video recordings of sessions

• Analysis

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screen shot of what was tested here

Areas of Confusion

The most frustration comes from navigation or from trying to dismiss or move out of the card.

Recommendation: Allow the card to be slid out of the way; this is what participants tried to do.

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What works well

The Link Preview was well received and exciting for people. For example, Adam Wyland want to explore more links. "I just want to play with it immediately."

There is generally not frustration around the popup action of the link inspector. 

Though there was some confusion at first, people were able to learn quickly and integrated link inspecting into their reading flows

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Answers to our questions

• Can a user understand how to navigate to destination article from the preview? ​ Not exactly. A lot of accidents happen because the entire card is clickable.
• Did the preview provide enough context to be useful? (Did the user still need to go to the next article to get the information they needed) - it might be use to think about this in terms of “hits” and “misses”. Yes, in the overwhelming majority of cases.
• Did the preview experience feel like a quick lookup? Yes, once the user became familiar with the feature.
• Did it detract from the main article, or did it feel like it enabled you to get more context? Overall, no, it did not detract from the main article or experience.

These questions were asked of us in this doc outlining link inspector research objectives

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