Myer Hospital
Process Improvement team
Sean K.
David M.
James L.
The Current process
Flowchart
Some Stats
183.6
AVG. CYCLE TIME
12.2
AVG. Daily Throughput
THe Bottlenecks
(Or why it takes 3 hours to get an x-ray)
DARK ROOM
X-Ray TechS
Paperwork
Darkroom
There are multiple darkroom technicians
Can process multiple x-rays at once
176.6
AVG. CYCLE TIME
13.6
AVG. Daily Throughput
(+11.4%)
(-3.8%)
X-Ray Techs
Only required for one task
Perform the X-ray
Removed X-ray techs from darkroom
153.4
AVG. CYCLE TIME
24.1
AVG. Daily Throughput
(+76.9%)
(-13.2%)
Paperwork
Patient can fill in the form without assistance
Removed X-Ray tech from activity
137.3
AVG. CYCLE TIME
29.8
AVG. Daily Throughput
(+23.8%)
(-10.5%)
So how did we do?
144%
Increase in Throughput
25%
REDUCTION IN Cycle time
Our workflow
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