Built from the ground up for
Better Business Bureau of

Metro Atlanta, Athens,

& NE Georgia

  • 98% read online reviews.

  • 76% say that the business having a higher average star rating than other businesses they’re considering is important when choosing a local business.

  • 69% say that a review needs to be written from the past 3 months in order to have impact.

  • Only 3% of people would consider using a business with less than a 2-star rating.

Are online reviews important?

**BrightLocal Consumer Survey, 2022

Consumers trust BBB reviews the most.

ABs download the app on ABs' devices.

The customer receives a text on their mobile device.

Text does not reflect the cell number of sender.

Customer reviews submitted through the app are automatically pre-verified.

Device Keys

 A device key is needed to    activate and use the app.

 Device keys are tied to each    AB's BID.

 Each AB can have unlimited    device keys.

 Six-digit alpha-numeric code    generated (device key).

AB's Dashboard

AB's Dashboard - Reporting

AB's Dashboard - Reporting

Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue), the app is reactivated.  

Interactive Blue functions

www.yourcustomerreviews.com

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