Built from the ground up for Eastern Michigan.
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92% read online reviews.
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40% form an opinion by reading 1-3 reviews.
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88% trust reviews as much as personal recommendations.
Star rating is the #1 factor used to judge a business.
Are online reviews important?
**BrightLocal Consumer Survey, 2018
Most Trusted Review Sites, 2017
**BrightLocal Consumer Survey, 2017
A customized reviews app available to all Accredited Businesses in
El Paso
and it all begins with a simple download.
AB downloads the app on *AB's* devices.
Their customer does not have to download anything.
Aaron
Crayon Landscaping
615-555-5555
The customer receives a text on their mobile device.
**Logo appearing is dependent on recipient's device (make, model, and OS version).
Text does not reflect the cell number of sender.
BBB Review Verification Process - BBB.org
BBB Review Verification Process - BBB.org
Customer reviews submitted through the app are automatically pre-verified.
Signing up an AB
for the app
BID data pre-populates activation form
Downloading the App
"Your Reviews"
"Your Reviews"
"Your Reviews"
"Your Reviews"
Device Keys
• A device key is needed to activate and use the app.
• Device keys are tied to each AB's BID.
• Each AB can have unlimited device keys.
• Six-digit alpha-numeric code (device key) is generated.
How can ABs sign up and get device keys?
• email solicitation
• www.yourcustomerreviews.com
• BBB staff - eBindr
• bulk app activation
61b077
First Open of App
First Open of App
First Text Sent
AB's dashboard
AB's dashboard
www.yourcustomerreviews.com
Activating the Your Reviews app through eBindr
Icon in the shortcuts bar
The Review Solution menu
1. Verify/edit BID information
2a. AB receives welcome email
2b. AB receives welcome email
4. You can send a text for AB to download app
5. You can view AB's device keys and assign for them
Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue & eBindr), the app is reactivated.
OneSignal/Engagement
Assist with reviews on other review sites
works with 100+ review sites
Multichannel Engagement
Upgrade the message
**depends on
Crayon Landscaping sure
appreciates your business.
Thanks in advance for leaving
a review. It helps! Glad we
could be of service today.
http://bit.ly/2dkr7og
Crayon Landscaping -
click to leave a review
Thanks for choosing Crayon
Landscaping, where we grow
customers one project at a time.
Click to leave a review:
http://bit.ly/2dkr7og
Mark Schultz - Designer
Leave your review for
recipient's
device
Optional notification of customer sentiment
No review filtering
Upgrade social media reviews
Monitor reviews on major review sites
• Free upgrades
• No setup fee
• No termination fee
• Month-to-month subscription
• No contract
$149/month
