Built from the ground up for Better Business Bureau.
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ABs download the app on ABs' devices.
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Aaron
Crayon Landscaping
615-555-5555
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The customer receives a text on their mobile device.
Text does not reflect the cell number of sender.
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• BID guides the entire process
• Integrates with Interactive Blue & eBindr
• The app is specifically customized for each AB
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Current IABBB Review Verification Process
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Unique email address
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Unique IP address
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Reviewer - email verification
-
AB - customer validation
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Current IABBB Review Verification Process
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Closed Platform
CUSTOMER REVIEW
AB requests review
captures cell number or email address
Customer reviews submitted through the app are automatically pre-verified.
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Device Keys
• A device key is needed to activate and use the app.
• Device keys are tied to each AB's BID.
• Each AB can have unlimited device keys.
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• Six-digit alpha-numeric code generated (device key).
Signup Process
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• email solicitation
• www.yourcustomerreviews.com
• BBB staff - Interactive Blue or eBindr
BID data pre-populates activation form
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Downloading the App
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61b077
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AB's dashboard
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AB's dashboard
Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue & eBindr), the app is reactivated.
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OneSignal/Engagement
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Custom Solutions
727 new verified reviews in 30 days
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Integrations
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BID-Driven Information
• All solicitation activity
• App activation
• Device key activation
• All text activity
• Date timestamp
• Reviews posted to AB Profiles
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eBindr
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Interactive Blue
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ENTERPRISE DASHBOARD
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