Built from the ground up for Better Business Bureau.
© 2019 Powered by The Review Solution® All Rights Reserved.
ABs download the app on ABs' devices.
© 2019 Powered by The Review Solution® All Rights Reserved.
© 2019 Powered by The Review Solution® All Rights Reserved.
Aaron
Crayon Landscaping
615-555-5555
© 2019 Powered by The Review Solution® All Rights Reserved.
The customer receives a text on their mobile device.
Text does not reflect the cell number of sender.
© 2019 Powered by The Review Solution® All Rights Reserved.
© 2019 Powered by The Review Solution® All Rights Reserved.
• BID guides the entire process
• Integrates with Interactive Blue
• The app is specifically customized for each AB
© 2019 Powered by The Review Solution® All Rights Reserved.
Current IABBB Review Verification Process
-
Unique email address
-
Unique IP address
-
Reviewer - email verification
-
AB - customer validation
© 2019 Powered by The Review Solution® All Rights Reserved.
Current IABBB Review Verification Process
© 2019 Powered by The Review Solution® All Rights Reserved.
Closed Platform
CUSTOMER REVIEW
AB requests review
captures cell number or email address
Customer reviews submitted through the app are automatically pre-verified.
© 2019 Powered by The Review Solution® All Rights Reserved.
Device Keys
• A device key is needed to activate and use the app.
• Device keys are tied to each AB's BID.
• Each AB can have unlimited device keys.
© 2019 Powered by The Review Solution® All Rights Reserved.
• Six-digit alpha-numeric code generated (device key).
Signup processes to acquire device keys
© 2019 Powered by The Review Solution® All Rights Reserved.
• email solicitation
• www.yourcustomerreviews.com
• BBB staff - Interactive Blue
• Bulk app enrollment - TBD*
BID data pre-populates activation form
© 2019 Powered by The Review Solution® All Rights Reserved.
Downloading the App
© 2019 Powered by The Review Solution® All Rights Reserved.
© 2019 Powered by The Review Solution® All Rights Reserved.
© 2019 Powered by The Review Solution® All Rights Reserved.
61b077
© 2019 Powered by The Review Solution® All Rights Reserved.
AB's dashboard
© 2019 Powered by The Review Solution® All Rights Reserved.
AB's dashboard
Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue & eBindr), the app is reactivated.
© 2019 Powered by The Review Solution® All Rights Reserved.
OneSignal/Engagement
© 2019 Powered by The Review Solution® All Rights Reserved.
Custom Solutions
727 new verified reviews in 30 days
© 2019 Powered by The Review Solution® All Rights Reserved.
Integrations
© 2019 Powered by The Review Solution® All Rights Reserved.
BID-driven information provided to BBBs
• App signups
• Device key activation
• All review request activity by ABs
• Date timestamp of requests
• Consumer information
• Reviews posted to AB Profiles
© 2019 Powered by The Review Solution® All Rights Reserved.
Upgrade to Premium
Get Free App
Interactive Blue
© 2019 Powered by The Review Solution® All Rights Reserved.
Assist with reviews on other review sites
works with 100+ review sites
Multichannel Engagement
Customize the message
**depends on
Crayon Landscaping sure
appreciates your business.
Thanks in advance for leaving
a review. It helps! Glad we
could be of service today.
http://bit.ly/2dkr7og
Crayon Landscaping -
click to leave a review
Thanks for choosing Crayon
Landscaping, where we grow
customers one project at a time.
Click to leave a review:
http://bit.ly/2dkr7og
Mark Schultz - Designer
Leave your review for
recipient's
device
Optional notification of customer sentiment
No review filtering
Track the Details
Monitor reviews on major review sites