SMS Sales and Support
Nordstrom increases in-store sales by allowing customers to purchase goods by messaging a personal shopper.
Masked Phone Numbers tutorial (with code samples)
Estimated build time: 30 minutes
Nordstrom's NEXT service uses Twilio phone numbers to let salespeople text customers privately
NEXT uses Twilio MMS to improve the messaging shopping experience
Twilio's API integrates with Nordstrom's billing system so customer can purchase conveniently over SMS
Learn more
- Nordstrom case study
- Why Twilio SMS?
- Masked Phone Numbers tutorial (with code samples)
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