How testers can be a liability

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Ulrika Malmgren

How to prevent testers from being a liability

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Misconceptions about testers

and testing

Testers break stuff

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Myth!

Programmers can't test their own code

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Myth!

Some programmers lack practice at testing 

More accurate:

3 factors

which affect quality

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Quality of the conversations

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Temperature reading - Virginia Satir

http://stevenmsmith.com/ar-temperature-reading/

Measuring collective intelligence - MIT

http://cci.mit.edu/mciresearchpage.html

The five keys to a successful Google team  - Google

https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/

Read more

So what?

Ways of working

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User Story Map - Jeff Patton

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User Story Mapping

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User Story Mapping

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User Story Mapping

Scenarios 

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Given ...

When ...

Then  ...

Mind Maps

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So what?

Techniques for identifying problems

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Reading tip! Elisabeth Hendrickson - Explore it!

Testing dojos

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San Francisco DePOT

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San Francisco DePOT

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Bug hunt with retrospective

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Experience report - Ulrika Malmgren

https://natooktesting.wordpress.com/2013/01/28/420/

So what?

Testing quadrants and how they relate to our team

Definition of done

Definition of ready

Checked vs explored

Who are our stakeholders?

How can we test earlier?

Zero bug policy - book circle

Root cause analysis

Bug analysis

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3 factors which affect quality

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See testers as ambassadors for quality

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Raise the knowledge level of your team

Reflect on communication

Work with understanding

Sharpen your tools

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