COVID-19 Chatbot Workshop

Upkar Lidder
http://upkarlidder.com/talks/

IBM Developer

> ulidder@us.ibm.com
> @lidderupk

Prerequisites

@lidderupk
IBM Developer

1. Create IBM Cloud Account using THIS URL

3. If you already have an account, use the above URL to sign into your IBM Cloud account.

2. Check your email and activate your account. Once activated, log back into your IBM Cloud account using the link above.

https://ibm.biz/Bdqz7z

Workshop - Goals 

@lidderupk
IBM Developer
Create a chatbot using Watson Assistant that can respond to common questions about COVID-19

Bot Basics

@lidderupk
IBM Developer

Steps

@lidderupk
IBM Developer
  1. Sign up / Log into IBM Cloud -  https://ibm.biz/Bdqz7z
  2. Create a Watson Assistant Service
  3. Import the skill json file
  4. Create an assistant
  5. Preview your chatbot!

Step 1 - sign up/ log into IBM Cloud 

@lidderupk
IBM Developer

 https://ibm.biz/Bdqz7z

Step 2 - locate Watson Assistant in the catalog 

@lidderupk
IBM Developer

Step 3 - create new Watson Assistant service 

@lidderupk
IBM Developer
@lidderupk
IBM Developer

Oops - only one free instance allowed in lite plan! 

@lidderupk
IBM Developer

Step 4 - launch Watson Assistant 

@lidderupk
IBM Developer

Step 5 - create a skill 

@lidderupk
IBM Developer

Step 6 - create skill 

@lidderupk
IBM Developer

Step 7 - create a dialog skill 

@lidderupk
IBM Developer

Step 8 - import the skill json file 

@lidderupk
IBM Developer

Step 9 - try out your new bot! 

@lidderupk
IBM Developer

Step 10 - after it finishes training ...

https://raw.githubusercontent.com/lidderupk/lidderupk-ibmdevelopersf-jupyternotebooks/master/asset/spectra-pandas.ipynb

@lidderupk
IBM Developer

Congratulations!

IBM Developer
@lidderupk

Thank you

 

Let's chat !

@lidderupk
IBM Developer

Upkar Lidder, IBM

 

@lidderupk

http://upkarlidder.com/talks/

ulidder@us.ibm.com

@lidderupk
IBM Developer

Watson Cognitive Services - assistant 

@lidderupk
IBM Developer
  • Intent recommendations
    • leverage human-to-human logs
  • Digressions
    • handle related questions
  • Slots / Handlers
    • handle interruptions
  • Complicated flow in the Dialog editor
    • jumps and conditions
  • Disambiguation
    • multiple intents matched for an utterance

  • Search Skill

    • Discovery Integration

  • Service Desk Integration
    • Intercom, Zendesk

  • Free preview link

    • good for hackathon demos

  • Quick integration with Facebook and Slack

  • Voice Agent

    • STT

    • Watson Assistant

    • TTS

  • ​Call Cloud Functions from inside assistant

    • integrate with other services

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