The NAGARRO Experience

In 2011, pre-empting the massive change
in the banking industry, a large European bank
decided to bring in an external IT partner for the first time.

But they did not want a veteran with their backs to the future.  They wanted

  • Agility 
  • Flexibility 
  • Transparency

The NAGARRO Experience

In 2011, pre-empting the massive change
in the banking industry, a large Eastern European bank         decided to bring in an external IT partner for the first time.

 

RUN and CHANGE the bank at the same time

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In 2011, pre-empting the massive change
in the banking industry, a large Eastern European bank
decided to bring in an external IT partner for the first time.

Someone who could help them to

But they did not want a bank veteran
with their backs to the future. 

The bank wanted

  • Agility 
  • Flexibility 
  • Transparency

The NAGARRO Experience

The ERSTE Experience

RunNING the Bank

Nagarro helps IN

Systems critical to core banking operations are handled with robust processes

and large dedicated teams working round the clock

to ensure zero disruptions and the highest security standards

 

By modernizing complex legacy systems

By SUPPORTING critical large scale systems

By implementing robust compliance systems

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RunNING the Bank

Nagarro helps IN

Systems critical to core banking operations are handled with robust processes

and large dedicated teams working round clock

to ensure zero disruptions and only the highest security standards

 

By modernizing complex legacy systems

Core Posting System

Leasing Suite

Migrated the posting application (managing the home savings and loan association) from Mainframe Assembler to Natural


Highlights

  • Replaced all the legacy assembler code without any loss of functionality
  • Enhanced the existing architecture by identifying and removing old unused functions

Enhanced a complex leasing suite that manages the entire leasing lifecycle of the bank


Highlights

  • Automated calculation of leasing contacts like term of leasing installment and present value calculation 
  • Updated the lease run process to support permanent invoices 
  • Enhanced the UI to ease the process for capturing details

RunNING the Bank

Nagarro helps IN

Systems critical to core banking operations are handled with robust processes

and large dedicated teams working round clock

to ensure zero disruptions and only the highest security standards

 

By revamping critical large scale systems

Global Net Banking Application

Loan Corporate Banking

Revamped the existing application architecture on a multi-channel infrastructure with an intuitive, seamless and streamlined interface
Highlights

  • Optimized the workflow for domestic and international transfer and transaction search 
  • Integrated the application with Western Union Money Transfer
  • Provided a seamless omni-channel user experience

Developed a modern web based application for corporate customers


Highlights

  • Enabled multiple account management, bulk transactions and payments via SEPA standards and regulations
  • Provided support for domestic and foreign remittances

RunNING the Bank

Nagarro helps IN

Systems critical to core banking operations are handled with robust processes

and large dedicated teams working round clock

to ensure zero disruptions and only the highest security standards

 

By implementing robust compliance systems

Multi-GAAP Implementation

SEPA Implementation

Transitioned from GAAP* to Multi GAAP accounting standards


Highlights

  • Implemented IFRS** accounting standards in complex legacy application
  • Developed a general ledger and reporting system as per IFRS guidelines

Developed an auxiliary system for credit card transactions to ensure conformity with SEPA***


Highlights

  • Developed a system to share information with financial organizations and other external parties
  • Provided information for credit card transactions as per SEPA guidelines.

* GAAP: Generally Accepted Accounting Principles
** IFRS: International Financial Reporting Standards
*** SEPA: Single Euro Payments Area

CHangING the Bank

Nagarro helps IN

For the more disruptive projects, small team with cross-functional experts set up and empowered to carry out quick prototyping and targeted roll-outs. 

 

By creating delightful user experiences

By venturing into unchartered territory

By converting data into insights

BACK

CHangING the Bank

Nagarro helps IN

For the more disruptive projects, small team with cross-functional experts set up and empowered to carry out quick prototyping and targeted roll-outs. 

 

By creating delightful user experiences

Mobile Banking Application

Mobile Trader

Developed the first end-to-end mobile banking application for the bank’s customers on iOS and Android platforms


Highlights

  • Implemented mobile banking functionalities like account overview, funds transfer, bill payment, online order status tracking, forex details
  • Provided access to latest news updates in a highly intuitive multi-form factor design

Developed an easy, automated mobile solution for trading in stocks, derivatives and currency derivatives


Highlights

  • Allowed real time monitoring of customer positions and market data 
  • Created a safe and secure environment for customers to trade through mobile

CHangING the Bank

Nagarro helps IN

For the more disruptive projects, small team with cross-functional experts set up and empowered to carry out quick prototyping and targeted roll-outs. 

 

By venturing into unchartered territory

Personal Finance Manager

Credit Rating Engine

Created an app for customers to manage their assets and liabilities along with their savings and expense online


Highlights

  • Introduced modules to allow customers to add income and expenses along with required categorization
  • Enabled multiple views of current expenses, upcoming transactions and income to manage personal budget

Developed a tool to evaluate credit worthiness of debtor institutions like banks and sovereigns


Highlights

  • Defined multiple credit rating models while maintaining version history
  • Enabled a solution maker-checker feature for every activity
  • Utilized a modular approach for reusing the existing model definition

CHangING the Bank

Nagarro helps IN

For the more disruptive projects, small team with cross-functional experts set up and empowered to carry out quick prototyping and targeted roll-outs. 

 

By converting data into insights

Customer Sentiment Analytics

Implemented a management dashboard for measuring and evaluating customer sentiments for the bank and its competitors on social media
Highlights

  • Developed a highly interactive UI with visualizations and multi-level metrics for different user types (from CXOs to Marketing Managers)
  • Enabled a real-time notification system and comparative analysis for various brands, people and demographics

 

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