In this modern era, most of us owns and use PCs, and meanwhile, we always annoyed individually hardware and software problems of computers. Here Kamalesh Kumar Siddhantam would like to share how to repair computer faults easily.
Kamalesh Siddhantam believes that when you are dealing with a customer, you have to be calm and composed because they are angry for a reason and your job is to help them and not to enhance the level of their anger with some inappropriate words.
Kamalesh Kumar Siddhantam believes that it is the responsibility of the technical team to interact properly with the customers to give them positive experience. Here are some of the qualities of successful technical support.