AI and the Future of Work

AI and UX for Chatbots: A Practical Guide for Developers

We look into UX challenges in the emerging field of chatbots, focusing on understanding core concepts and their implementation with software components. We start with a quick intro on the chatbot landscape. Then we look into Chatbot Anatomy and where AI is used in common practice. Then we turn into UX and identify three common challenges, in particular, providing i) Alternative Answers, ii) Informed 2nd Replies, and iii) Context-based Dialog, and look into how these can be solved with a generic framework. Finally, we conclude with introducing a “Practical Chatbot UX Design Pattern” for addressing these UX challenges in chatbots developed in Node.js.

Conversational User Interfaces

What is a Conversational UI? What type of chatbots are there? How do you build them? Do you need to know Computer Programming? Do you need Artificial Intelligence (AI)? What business opportunities are there?

Chatbots: Examples and Opportunities

What type of chatbots are there? What are the emerging opportunities? Get started on this exciting new field.

Intro to Chatbots

What type of chatbots are there? How do you build them? Do you need to know Computer Programming? Do you need Artificial Intelligence (AI)? How is this related to Marketing Communication (MarCom)? A quick hands-on tutorial is included to help you get started on this exciting new field.

Intro to AΙ