Organizational roles, responsibilities and authorities

Organizational roles, responsibilities and authorities

Top management shall ensure that the responsibilities and authorities for relevant roles are assigned, communicated and understood within the organization.

Top management shall assign the responsibility and authority for:

Ensuring that the quality management system conforms to the requirements of this International Standard;

Top management shall assign the responsibility and authority for:

Ensuring that the processes are delivering their intended outputs;

Top management shall assign the responsibility and authority for:

Reporting on the performance of the quality management system and on opportunities for improvement, in particular to top management;

Top management shall assign the responsibility and authority for:

Ensuring the promotion of customer focus throughout the organization;

Top management shall assign the responsibility and authority for:

Ensuring that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented.