Presenters & Supporters

Meetup

Who am I?

I'm new here!

So much process to learn

So many tools

So much data and feedback

So many stakeholders 

So many "important" people

So impactful on every Racker life

So critical to our culture and mission

So necessary for our success

So hard to fill those shoes!!!   

(but so is every member of our audience)

Onboarding 

the

Onboarder

I am here to...

  • Ensure the telling of our tale to one and all
  • Unify that experience for our global audience
  • Improve, enhance and update the execution
  • Prevent any crisis that damages the experience
  • Support each of you as you deliver your component 

But none of it occurs without the help of...

  • Leslie Zavala
  • Gabriel Medina
  • Taylor Perez
  • Allison Sumner
  • EXTERNS!!!!
  • ...and more!!

UK

  • Pratik Kotecha
  • Emma Ryan

Why are you here?

  • Meet the Community that Delivers Rookie Orientation
  • Unify commitment to delivering World Class Experiences
  • Unveil the behind the scenes work that each of you do
  • ...so I can understand, support and enhance those efforts
  • ...so we can learn great habits from each other
  • ...so that we can scale, grow, enhance, & repeat this easily
  • ...so that we have unified experiences for every hire
  • ...so we can form a collaborative community 
  • ...
  • PROFIT!!!

All that,...

Our

Current Process

As I understand it...

  • Calendar Invites sent  (audit who receives these for yours)
  • Speaker and supporters are ONLY Rackers accepting
  • Content Owner uploads deck to BOX folder (before day of)
  • Speaker/crew show up and deliver (a few minutes early)
  • Rookies provide feedback via text platform (hopefully)
  • Speaker/crew review feedback via link included in invite
  • Enhance and await next month to come back stronger!

Telling Your Tale

Start With Your Introduction

  • What is your name?
  • What, exactly, would you say you do here?
  • What are you here to talk about?
  • What organization are you from?
  • What, exactly, would you say they do here?
  • What does that org chart look like? 

...but save all that contact information for the end!

SET YOURSELF AND YOUR TOPIC IN PLAIN SIGHT

Deliver the Meat

  • Three concepts for your topic to drive on
  • What is it, what does it do, how does it work?
  • What is the mission, how do we win, what is my role?
  • What in the heck?  That is a thing?  How do I learn more?

FINAL SLIDE & IMPRESSION

 

Lifelines...

  • Hunt Group
  • Email Contact
  • Escalation Paths
  • Documentation Link

ASK:  Add your text based feedback

code to this final slide so you can

TEAR IT UP!!!

THANKS!

WELCOME!!   QUESTIONS!!!

Tips

&

Tricks

"What we all want is to use recycled slides and images in our presentations, no matter how many times our particular audience has seen them."

 

 

- Graham Weston

Head Coach, San Antonio Spurs

The Repeat Offenders

  • Magic Quadrant
  • Managed v Unmanaged
  • Graham's Quote
  • "...to be recognized as the World's..."
  • AND MANY MORE!!!

ProTip # 1

Have multiple intro slides for each presenter in your bench so no edits need to be made for a simple name/title change.  We can 

ProTip #2

Break up all the talking with ANYTHING else.  Embed a game, ask trivia for knowledge uptake, design a game and relate it your message, take questions in the middle, etc... 

Pichler Open Book

  • Pictures... but very few words
  • Analogies bring it home for all
  • Relate your world to everyone

OR

Lifelines and Feedback Channels

How To Reach Me

  • Call/Text
  • Email
  • Desk Visit
  • Crow

GENERAL

NEEDS

  • Text Me
  • Vidyo Chat
  • Come Over
  • Email Me

DURING 

ROOKIE O

Rookie Feedback For You

Each Rookie O Presentation contains a link to receive your three pieces of potentially gathered feedback.

  • NPS Style Rating
  • What did they like?
  • What could you improve?

Email me with issues

Check your links each month

Implement feedback for next session

Rookie Orientation

May-August

Changelog

May

  • WOOKIE O!!!
  • Open Door Policy
  • Tested streaming
  • Vets list comms

June

  • Breaks!
  • Agenda honed
  • Registration Table
  • Vets + SAFun Comms

July

  • "The Fin" Presentations
  • Vets +SAFun + Remote Comms
  • Record Breaking WH class

August

  • Desk Item Centerpieces

September

  • Recording Stream (?!?!)  
    • HELP!
  • Y-Jack Prizes
    • HELP!!
  • Swear Jar (?)
    • HELP!!!

OPEN DIALOGUE TIME

 

Chris Caillouet

- Racker -

chris.caillouet@rackspace.com

cell: 210.289.7931

Rookie Orientation

By caillouet

Rookie Orientation

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