Cheuk Ting Ho
Developer advocate / Data Scientist - support open-source and building the community.
Step into the AI Era:
Chatbots that knows if you are angry
Cheuk Ting Ho
@cheukting_ho
Cheukting
What is Rasa
- Open Source
- Machine learning framework
- Building contextual AI assistants and chatbots
- Pipeline dependencies: SpaCy, tensorflow, etc
- Rasa X includes a user interface and a REST API
- Rasa community
2 components
NLU
Core
Using machine learning to understand the context of the user's message
Deciding how to response to the message, what action to take to carry on the conversation
2 components
NLU
Core
- provide training example
- set up pipeline
- provide 'story' - flow of conversation
- provide action script
Part 1
- Setup
- Start a new project
- Build NLU
Part 2
- Write domain and stories
- Write form actions
Part 3
- Sentiment analysis
- Reporting function
- Fallback action
In the Workshop
Finding help
Rasa Doc: https://rasa.com/docs/rasa/
Rasa Community Forum: https://forum.rasa.com/categories
For our workshop:
Gitter Channel: https://gitter.im/rasa_workshop/community#
Getting started
Chatbots that know if you are angry
By Cheuk Ting Ho
Chatbots that know if you are angry
While chatbots are a blooming thing, we always want out bots to be smarter. Imagine a chatbot that knows how angry your customer is and handle the complain more seriously. With the development of NLP, seems we can get more out of the text, like extracting the tone and the emotion form the text.
