Presentation by Chris Bowser

The hardest part of creating an auction is what to do if the auction fails. Here you check your auction and notice there may be five minutes left and no bids were placed. You just spent money listing that auction, now you are faced with an auction that failed to work. You still own the product and didn’t make any money.  Now what? What can you do since your auction didn’t go? Some people may give up, accept the loss, and try another way to sell their product. This is not what you should do.

Most auction sites provide credit for your insertion fees.  Webidz.com offers such a service. If your auction fails to sell, you can get a credit for it not selling, or you can relist your auction free.  Another auction site that provides a refund or credit for a listing fee is eBid.net.  However, there is one catch to them. They will only permit you to claim a credit on the final value fees is three days after the second payment reminder has been posted. You have to leave negative or neutral feedback to get the refund.

The one auction site that does provide an insertion credit is eBay.  Here is the way it works. When you list your item for sale, and at the end of the auction, no sale is made, you can qualify for an insertion fee credit by relisting your item. If after you list the item the second time and when the auction ends, your item sells, they will credit your account for the insertion fee.  If your auction does sell, but the buyer doesn’t pay, you can open an unpaid item case and get credit for the final value fee.  The way to get your relisting fee credited is by relisting your item. After you relist the item and it doesn’t sell the second time, the insertion fee isn’t credited. They will not provide a credit twice.

To relist your item, you just need to click “My eBay” that is at the top of most pages and then in the Sell section, click the Sold or Unsold link. You will be presented with information on how to proceed. Just click the Relist link from the drop-down menu.

They are great when it comes to insertion fees. And they have a policy that insertion fees are automatic. You don’t need to request one. This means you don’t need to fill out any form. Once your auction ends, and no sell is made, they will automatically give you the credit. You just need to go back and relist the auction. Once you do that, you will just have to wait and see if your auction sells this time or not.

In order to qualify for your insertion fee credit, you must use the official Relist feature, or they won’t accept it. This is because they won’t have a way of tracking your auction and insertion fee if you take any other steps to relist the auction. Keep this in mind.  In addition, when the auction ends, and you didn’t sell the item, they give you 90 days to relist the item. If you fail to relist in 90 days, you lose the relisting credit.

If you find that your auction failed the first time, perhaps you need to look at your listing. Maybe the title is not eye-catching, or the starting bid is too high. Maybe you need to add more info to the description, to better explain your product.  Having your auction fail is a sign that your listing may not be right. If you have to, they do give tips on how to better list your item so you can sell it.

What If My Auction Doesn’t Sell?

By Chris Bowser

What If My Auction Doesn’t Sell?

The hardest part of creating an auction is what to do if the auction fails. Here you check your auction and notice there may be five minutes left and no bids were placed. You just spent money listing that auction, now you are faced with an auction that failed to work. You still own the product and didn’t make any money. Now what? What can you do since your auction didn’t go? Some people may give up, accept the loss, and try another way to sell their product. This is not what you should do. Most auction sites provide credit for your insertion fees. Webidz.com offers such a service. If your auction fails to sell, you can get a credit for it not selling, or you can relist your auction free. Another auction site that provides a refund or credit for a listing fee is eBid.net. However, there is one catch to them. They will only permit you to claim a credit on the final value fees is three days after the second payment reminder has been posted. You have to leave negative or neutral feedback to get the refund.

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