Welcome to our Experience Journey

AGENDA 

SHOPPING BAG

PORTAL CHECKOUT

POST PURCHASE

TRIAGE PROCESS

BAG 

BAG 

WEB APPLE PAY | BAG

+ From PDP

PORTAL

CHECKOUT

PORTAL CHECKOUT | SHIPPING

PORTAL CHECKOUT | PAYMENT

PORTAL CHECKOUT | REVIEW

PORTAL CHECKOUT | CONFIRMATION

POST

PURCHASE

POST PURCHASE

Presentation 

T.P.I

Triage Process Improvement

T.P.I

T.P.I

Explicit is better than implicit

Zen of Python Guide:

Share
as
much
as

Possible

T.P.I

But why a video 😉   

• subfolder
• user id
• bag id
• order id
• steps

👆

T.P.I

But the bug is here 😢 

Simple

Hard

We were
affected

T.P.I

Next

Extension

Troubleshooting
Confluence Page

Q.A

Thanks