Prioritizing
Author Experience

DotAll 2018

What is author experience (AX)?
 

How to participate

1. Don't take notes
2. Ask questions
3. Prior knowledge
4. #dotall2018ax  | @KatieMaeFritz

Katie Fritz,

author

Principles of

User Author Experience

1: UX (Users)

2: AX (Authors)

3: DX (Developers)

1: UX (Users)

2: AX (Authors)

3: DX (Developers)

UXAXDX

1: UX (Users)

2: AX (Authors)

3: DX (Developers)

Familiarity
is
important

Less
is
More
 

Less
is
More
 

What do authors need??????????
 

Guess

Guess

Ask

Guess

Ask

Observe

Observe

Guess

Ask

1. Observe

Guess

Ask

2. Iterate 🔁

UX > AX > DX

Familiarity

Less is more

Observe + Iterate

1. "That one thing looks weird."

Have them show, not tell

Bugherd

Listen for the real problems

2. "How do I edit the home page again?"

Make it familiar

Familiar language 

CP Nav plugin

Familiar interface

Expose things that are hidden

Before

Before

CP Nav plugin

Group related interfaces

Text

SuperTable plugin

When all else fails - instructions

Sprout Notes plugin

3. "I can't get this page to look right."

Redactor configs to the rescue!

Hide unneeded buttons

Text

Simple config

Paste Plain Text

4. "Help! All the images are broken!"

If they can't see it, they can't break it

Restricted permissions:

gift, not punishment

5. "Where are my changes?"

Color code sites

Color code sites

Snitch plugin

6. "How do we format dates again?"

Keep it all in the site!

Field

instructions

Field validation

Add links to dashboard

Guide for Craft CMS 3