Putting the 1-1 in

Publ1c 1nfrastructure

Sept 2018

Shelby Switzer

@switzerly

About me

Head of Integrations at Healthify

Background: Civic tech, open data, IOT

I <3 pumpkins

Landscape:

  • 211s
  • Community non-profits
  • Vendors like Healthify
  • Google
  • BYO by health systems

We're all doing redundant work.

This is local data.

This is public data.

Healthcare providers

Insurance providers

People in need

The World We Want

Healthcare providers

Insurance providers

People in need

The World We Don't Want

Healthcare providers

Insurance providers

People in need

The World We Definitely Don't Want

?

Healthcare providers

Insurance providers

People in need

The World We Should All be Afraid of

How do we build community infrastructure that the community owns?

How do we build community infrastructure on the scale of decades?

  • Human Services Data Spec:
    • https://openreferral.readthedocs.io/en/latest/hsds/
  • Open API Spec:
    • https://github.com/openreferral/api-specification/

Interoperability:

  • Open source tooling
  • Vendor buy-in

Affordability:

  • Service Level Agreements and governance models
  • Business and sustainability models
  • Vendor collaboration
  • Changing the culture of 211s

People (the hard part):

How are we doing it?

  • Local pilots with innovative orgs and 211s
  • Close collaboration with Open Referral
  • Open standards and interoperability first
  • Passionate people

We can have a community health infrastructure that is public, open, and interoperable.

We can have a community health services infrastructure that is public, open, and interoperable.

We can have a community health transportation infrastructure that is public, open, and interoperable.

We can have a community health municipal infrastructure that is public, open, and interoperable.

We can have a community health government infrastructure that is public, open, and interoperable.

We can must have community health/services/transportation/municipal/government infrastructure that is public, open, and interoperable.

Thanks!

 

Sept 2018

Shelby Switzer

@switzerly

Putting the 1-1 in Publ1c 1nfrastructure

By Shelby Switzer

Putting the 1-1 in Publ1c 1nfrastructure

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