Maintenance & SLA

Ulrich Pogson

Business Reasons

  • Contact to the customers
  • See into their projects
  • Easier to suggest new improvents
  • Secure websites
  • Cashflow without aquisition costs

Selling points

  • Quick support response times
  • Small changes made without any extra bureaucracy
  • Reserved time for clients and quicker implementation to new clients
  • Websites are dynamic and living need continuous love
  • Help maintain security and compatibility with new updates
  • Monitoring, backups

Large

 

  • incl. 2 Stunden Support & Development

Medium

 

  • incl. 1 Stunden Support & Development

Small

 

  • Monthly updates
  • Security monitoring

Plans

Inform Customers

Let clients know what you have done so that they know you are doing something

What to include

There are a number of extra goodies that you can include

  • Premium Plugins
  • Security
  • Monitoring
  • Hosting

 

Update Process

  • Development
  • Staging
  • Live
Security Updates

Composer

Tools

WordCamp Bern

Large

  • incl. 2 Stunden Support & Development

Medium

  • incl. 1 Stunden Support & Development

Small

  • Monthly updates
  • Security monitoring
  • Backups

Maintenance & SLA @ required

By Ulrich Pogson

Maintenance & SLA @ required

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