• Be a conduit, not a creator

    The future isn't a place, it's a story we craft in the present through our choices, actions, and principles. To design an equitable, inclusive, and frankly, more hopeful future, we need a more pluralistic approach. Presented at Design Matters, Mexico City. February 2024.

  • The three sees of content design

    The three sees of content design. A companion to lookandpoint.com/three-sees

  • Introduction to Content Design

    Introduction to Content Design workshop for Button 2023. Presented by Chelsea Larsson and V. Sri.

  • Start without slides

    When making a slide presentation, start with the script, then think visuals. Always start without slides. Microprinciples.com

  • Jobs to be done

    A primer on the jobs to be done framework

  • Portfolio

    A walkthrough of three content design projects from Yelp, Google, and Zendesk.

  • Better presentations in five steps

    This is an adaptation of a framework I learned from Andy Raskin. I use this framework every time I start a piece of content. Spoilers ahead.

  • Storytelling for UX Research

    How to package research insights for maximum impact.

  • Designing with Words: It's a Thing

    Learn how to tell good UX writing from bad in under 3 seconds, how to design with content, and which principles of language can make you a better designer.