Support      Engineering =

Enlightenment 

Brittany Martin

Rails Support Engineer, Ninefold

Pittsburgh Code & Supply

10/9/2014

@brittjmartin 

Quick Background

Title Text

Day in the Life

My deployment didn't work.

Do you know why?

#1 Local Production

$ rails s

$ npm start

$ python hello.py

-e production

-- production

-- production

#2 Staging Server

#3                      

#4 To PaaS or not to Paas?

Management

Control

"Can I have ssh access to my servers?"

"Why?"

"I'm an expert. Don't worry"

"Everything is broken!"

"...you deleted Chef."

"You ruined everything."

#5 The Shoe Has To Fit

@BrittJMartin

www.sfviapgh.com

www.ninefold.com 

https://github.com/Brit200313

Thank You!

Questions? 

Enlightenment from Being a Support Engineer

By Brittany Martin

Enlightenment from Being a Support Engineer

A talk Brittany Martin (@BrittJMartin) will be giving to Pittsburgh's Code & Supply meetup on October 9th, 2014.

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