Intermediate
social media

Glyn Thomas

glyn@glyn-thomas.co.uk Twitter: @glynmthomas

A bit about me

  • Worked a consultant for a range of NGOs, charities and non profits in Europe, Asia and Central America
  • Digital campaigning, fundraising, social media, email
  • Previously Friends of the Earth, Global Justice Now, now freelance

What we'll cover

  • Social media trends
  • Strategic use of social media
  • Case studies
  • Recruiting new followers
  • Instagram (if time permits)

What's your experience of using social media and what do you want to get from today's training?

Social media trends

Strategic use of
social media

Telling stories

Georgetown University

  • 56% read a story on social media that made them want to do more
  • 41% watched a video
  • 40% saw a photo
  • 36% read or heard through social media about other people taking action

Recent research

Keywords - Facebook

  • Where
  • When
  • Tell Us 
  • Inspire 
  • Warns 
  • Amuses

Keywords - Twitter

  • ReTweet
  • Follow
  • Social Media
  • New Blog Post
  • Check Out
  • Help
  • Top

Keywords - LinkedIn

  • Created
  • Improved
  • Increased
  • Developed
  • Reduced
  • Researched

Length of post

  • Short and concise content - not using lots of abbreviations. Make it easy to read
  • Tweets shorter than 100 characters get more engagement
  • Facebook posts with fewer than 40 characters

Twitter engagement tips

  • Tweets with hashtags attract 2x more engagement (retweets, favorites, replies)
  • There’s 21% more engagement on Tweets with 1 to 2 hashtags.
  • If you increase the number of hashtags more than 2, the engagement levels fall by an average of 17%.
  • Almost 40% of Tweets with hashtags get Retweeted.

Visual content

  • Facebook - image based posts 39% more engagement
  • LinkedIn - image based posts 98% more comments
  • Linking to YouTube results in 75% more shares
  • Twitter - including images 200% more engagement compared with simple text tweets

Exercise

Write a Facebook post and a Tweet to promote a blog post on your website

Using social media to motivate people to do something

Landing pages

  • The page you send people to is vital
  • Mobile optimised
  • Clear option to stay engaged -
    sign up to email list or read more content

Exercise

Write a Facebook post and a Tweet to encourage someone to donate
or sign a petition

Case studies

#walktogether

  • 7 July 2015
  • Get off bus/tube one stop early and walk
  • Tweet picture
  • Created intrigue - strong visual content

Concern worldwide

  • 2015 General Election campaign
  • Pledges from candidates
  • 600 tweets - 100 pledges

Nicebot

  • Spam for good
  • Nice tweet to everyone on Twitter
  • Creative twist - gets attention
  • Unexpected / subversive
  • Taps into something being debated - trolling/abuse

John Underwood

  • Tweets from hospital
  • Story / narrative
  • Mix of content
  • Engagement
  • Humour
  • Authentic

John Lewis /
Action on Hearing Loss

  • Mobilising people directly affected
  • Brand 
  • Easy win

Dealing with complaints

Content

  • Getting attention of politicians
  • Engaging people
  • Recruiting people
  • Timeliness
  • Grassroots led
  • Content that resonates

Useful tools

Recruiting new followers

Influencers:  share their content, tag or mention them, or comment on their blogs.

Share buttons on all your content.

Original content.

Email subscribers.

Respond fast.

Find and follow people.

Recruiting new followers

Relevant hashtags.

Focus on specific channels.

Guest blog posts.

Promoted posts on Facebook.

Share other people's content.

Quality not quantity.

Intermediate social media

By Glyn Thomas

Intermediate social media

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