BiteBox Project Onboarding

Business Scenario

Welcome to your first day as a Digital Marketing Executive.

You are now working on a real client — Spice Garden Restaurant 

Before you start promoting the restaurant, I want you to think like a marketer.

We will go step by step. Just follow along.

About the Client: Spice Garden

The client owns a restaurant called Spice Garden.
They want to:

  • Attract more customers

  • Increase sales

  • Build a strong brand presence.

As a Digital Marketing Executive, your first step is NOT promotion…
It is understanding marketing and the market clearly.

Pre-Lab Preparation

Topic : Introduction of Marketing

1) What is meant by Marketing

2) Types of Marketing (Traditional & Digital)

3)  Types of Market (B2C & B2B)

4) Market Segments (Luxury & Mass Market)

Task 1: Identify Marketing Activities

Think like a marketer.

What are the different ways Spice Garden can promote itself?

Understand the Business

1

 Think:

  • What does the business sell?

  • Who are the customers?

  1. Look at the business (Spice Garden)  

  2. Identify what they sell (food, service)

  3. Think who visits (students, families, office people)

Think Like a Customer

2

 Ask yourself:

Brainstorm Ideas

3

  • What would attract me?

  • Why would I visit this restaurant?

  1. Imagine you are the customer

  2. Ask what attracts you (offers, food, ambience)

  3. Think why you would visit/order

Think of different ways to promote:
No right or wrong ideas

Cover Both Types

4

  1. Start listing all ideas that come to mind

  2. Don’t judge or filter ideas

  3. Think of different promotion ways

Include:

  • Traditional (flyers, banners)

  • Digital (social media, ads)

  1. Think of offline methods (flyers, banners)

  2. Think of online methods (Instagram, ads)

  3. Mix both types in your ideas

Write 5 Activities

5

Example:

  • Social media posts

  • Festival offers

  • Flyers

  • Influencer promotion

  • Google ads

  1. Select your best ideas

  2. Write at least 5 activities

  3. Keep each point short (1 line)

Spice Garden wants to attract the right customers, not just more customers

As a Marketing Executive, your goal is to identify the right audience.


Because:
- Not all customers are the same
- Different customers need different strategies

Task 2: Identify Customers, Classify Customers & Market Segmentation

Identify Customers

Understand the Business Context

1

Start by thinking practically:

- Who usually visits a restaurant?

Now observe the dataset carefully:

  • Look at group sizes

  • Notice order patterns

  • Identify frequent vs bulk orders

Insight Tip:

 Large group sizes often indicate:

  • Corporate bookings

  • Event organizers

Example:
You may notice companies like Event Co Pvt. Ltd placing bulk orders.

Define Customer Segments

2

Now think like a Digital marketer.
Identify different types of customers based on behavior and needs

Consider:

  • Families
  • College students
  • Office employees
  • Couples
  • Event organizers

Classify Customers

Identify Customer Nature

1

Ask a simple question to your yourself:
Is the customer an individual or an organization?

  • Individual → B2C (Business to Consumer)
  • Organization → B2B (Business to Business)

Categorize Customer Groups

2

Now divide your customers into two categories:

B2C CustomersB2B Customers
FamiliesEvent organizers
StudentsCompanies
IndividualsCorporate client
Office employees

Market Segmentation

Understand Market Categories

1

Evaluate the Business Position

2

There are two key market types:

  • Luxury Market → Premium pricing, exclusive audience

  • Mass Market → Affordable pricing, wide audience

Now analyze Spice Garden:

Ask yourself:

  • Is it affordable or high-end?
  • Who usually visits this restaurant?

Typical audience:

  • Students
  • Families
  • Office employees
 Is it affordable or high-end?Affordable (Mass Market)
Who usually visits?Students
Individuals
Families
Office employees

Select the Market Type & Justify

2

  • Select one (Luxury or Mass)

  • Write 1–2 lines explaining why

SelectionExplanation
Mass MarketSpice Garden offers affordable pricing and attracts students, families, and office workers. Most customers have low to medium spending, making it suitable for everyday dining.

Activity

  • Study the dataset carefully (focus on group size, order value, and occasion)

  • Identify patterns in customer behavior

  • Based on your analysis, list 4–5 different customer types

Activity 1 : Identify Customers

  • Take the customer types you identified

  • Classify them into:

    1. B2C (individual customers)

    2. B2B (business customers)

  • Ensure your classification is based on whether the customer is a person or an organization

Activity 2: Classify Customers

Activity 3: Market Segmentation

  • Analyze the overall dataset (pricing and customer types)

  • Decide whether the business falls under:

    1. Luxury Market or

    2. Mass Market

  • Write a 1–2 line explanation supporting your decision


Congratulations! 

You have successfully completed the Customer & Market Discovery Lab 

In this lab, you: Learned how to think like a marketer, Identified different marketing activities, Understood customer types, Classified customers into B2C & B2B, Performed market segmentation

You have now built a strong foundation for creating effective marketing strategies.

Checkpoint

Next-Lab Preparation

Topic : Research & Branding

1) Competitor Research
2) SWOT Analysis
3) 4Ps & 7Ps of Marketing
4) Branding

Topic : Working with a Text and Listin HTML

1) Power of HTML text tags
2) Customizing your style with CSS
3) Listing it right using HTML
4) HTML Link up , attributes of tag, block vs inline elements

Text box Width : 887
Business Scenario, Pre-lab Preparation, Next-lab Preparation, Task, Activity, Checkpoint : 90%.
Steps : 1,2,3 [Sub Steps - a,b,c]
Normal Text, Topic Name : 80%
Subtopic : 70%
Code Box font Size : 16px

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