Content ITV PRO
This is Itvedant Content department
BiteBox Project Onboarding
Business Scenario
Welcome to your first day as a Digital Marketing Executive.
You are now working on a real client — Spice Garden Restaurant
Before you start promoting the restaurant, I want you to think like a marketer.
We will go step by step. Just follow along.
About the Client: Spice Garden
The client owns a restaurant called Spice Garden.
They want to:
Attract more customers
Increase sales
Build a strong brand presence.
As a Digital Marketing Executive, your first step is NOT promotion…
It is understanding marketing and the market clearly.
Pre-Lab Preparation
Topic : Introduction of Marketing
1) What is meant by Marketing
2) Types of Marketing (Traditional & Digital)
3) Types of Market (B2C & B2B)
4) Market Segments (Luxury & Mass Market)
Task 1: Identify Marketing Activities
Think like a marketer.
What are the different ways Spice Garden can promote itself?
Understand the Business
1
Think:
What does the business sell?
Who are the customers?
Look at the business (Spice Garden)
Identify what they sell (food, service)
Think who visits (students, families, office people)
Think Like a Customer
2
Ask yourself:
Brainstorm Ideas
3
What would attract me?
Why would I visit this restaurant?
Imagine you are the customer
Ask what attracts you (offers, food, ambience)
Think why you would visit/order
Think of different ways to promote:
No right or wrong ideas
Cover Both Types
4
Start listing all ideas that come to mind
Don’t judge or filter ideas
Think of different promotion ways
Include:
Traditional (flyers, banners)
Digital (social media, ads)
Think of offline methods (flyers, banners)
Think of online methods (Instagram, ads)
Mix both types in your ideas
Write 5 Activities
5
Example:
Social media posts
Festival offers
Flyers
Influencer promotion
Google ads
Select your best ideas
Write at least 5 activities
Keep each point short (1 line)
Spice Garden wants to attract the right customers, not just more customers
As a Marketing Executive, your goal is to identify the right audience.
Because:
- Not all customers are the same
- Different customers need different strategies
Task 2: Identify Customers, Classify Customers & Market Segmentation
Identify Customers
Understand the Business Context
1
Start by thinking practically:
- Who usually visits a restaurant?
Now observe the dataset carefully:
Look at group sizes
Notice order patterns
Identify frequent vs bulk orders
Insight Tip:
Large group sizes often indicate:
Corporate bookings
Event organizers
Example:
You may notice companies like Event Co Pvt. Ltd placing bulk orders.
Define Customer Segments
2
Now think like a Digital marketer.
Identify different types of customers based on behavior and needs
Consider:
Classify Customers
Identify Customer Nature
1
Ask a simple question to your yourself:
Is the customer an individual or an organization?
Categorize Customer Groups
2
Now divide your customers into two categories:
| B2C Customers | B2B Customers |
|---|---|
| Families | Event organizers |
| Students | Companies |
| Individuals | Corporate client |
| Office employees |
Market Segmentation
Understand Market Categories
1
Evaluate the Business Position
2
There are two key market types:
Luxury Market → Premium pricing, exclusive audience
Mass Market → Affordable pricing, wide audience
Now analyze Spice Garden:
Ask yourself:
Typical audience:
| Is it affordable or high-end? | Affordable (Mass Market) |
|---|---|
| Who usually visits? | Students |
| Individuals | |
| Families | |
| Office employees |
Select the Market Type & Justify
2
Select one (Luxury or Mass)
Write 1–2 lines explaining why
| Selection | Explanation |
|---|---|
| Mass Market | Spice Garden offers affordable pricing and attracts students, families, and office workers. Most customers have low to medium spending, making it suitable for everyday dining. |
Activity
Study the dataset carefully (focus on group size, order value, and occasion)
Identify patterns in customer behavior
Based on your analysis, list 4–5 different customer types
Activity 1 : Identify Customers
Take the customer types you identified
Classify them into:
B2C (individual customers)
B2B (business customers)
Ensure your classification is based on whether the customer is a person or an organization
Activity 2: Classify Customers
Activity 3: Market Segmentation
Analyze the overall dataset (pricing and customer types)
Decide whether the business falls under:
Luxury Market or
Mass Market
Write a 1–2 line explanation supporting your decision
Congratulations!
You have successfully completed the Customer & Market Discovery Lab
In this lab, you: Learned how to think like a marketer, Identified different marketing activities, Understood customer types, Classified customers into B2C & B2B, Performed market segmentation
You have now built a strong foundation for creating effective marketing strategies.
Checkpoint
Next-Lab Preparation
Topic : Research & Branding
1) Competitor Research
2) SWOT Analysis
3) 4Ps & 7Ps of Marketing
4) Branding
Topic : Working with a Text and Listin HTML
1) Power of HTML text tags
2) Customizing your style with CSS
3) Listing it right using HTML
4) HTML Link up , attributes of tag, block vs inline elements
Text box Width : 887
Business Scenario, Pre-lab Preparation, Next-lab Preparation, Task, Activity, Checkpoint : 90%.
Steps : 1,2,3 [Sub Steps - a,b,c]
Normal Text, Topic Name : 80%
Subtopic : 70%
Code Box font Size : 16px
By Content ITV