All decks
  • Best Practices on Providing Free Support for your Plugin or Theme

    If you are a WordPress plugin or theme author, you probably have mixed feelings about the WordPress Support Forums. For many, they are a necessary evil of the WordPress product developer experience. While they are limited, the advantages they offer far outweigh the disadvantages when tackled well. I’ve been providing support on the WP.org support forums for over 5 years for a wide variety of plugins. I’ll share my experiences and provide insight and tools that will make you a believer both in free support and in the value the .org support forums can provide to you and your business. Attendees will gain a deeper knowledge of all the resources the WP.org Support Forums offer. They will also learn of new tools at their disposal to offer more effective technical support for their users on the .org forums.

  • Content Creation in a Gutenberg Era -- WCLAX 2018

    A new block-based editor (aka Gutenberg) is coming to WordPress 5.0 in 2018. This update will radically impact how you imagine and conceptualize your website content. We’ll cover what exactly Gutenberg is and how to prepare for it. The key takeaway is an understanding of how Gutenberg will affect your existing content, and how to create exciting new layouts with it in the future. Bonus: Free downloadable resources and demos will be provided. If you want to get ahead of the curve with Gutenberg and be empowered to do more with your website; this is a must-see talk. More resources found here: https://givewp.com/gutenberg-resources/

  • Making Money with WordPress: Oh the Places you will Go!

    This session is all about getting paid with WordPress — and not making money offering WordPress services or building WordPress products, but actually accepting money through your WordPress website. If you have ever thought about selling something on your website or wondered about being able to accept payments or donations, this talk is for you. We’ll cover various reasons for collecting money through your website or blog and best practices to follow. We’ll also introduce you to several WordPress plugins and third-party tools — from the simple to the complex — that enable you to collect money, accept donations, sell digital and physical products, sell subscriptions, theme boxes, and more.

  • Using GiveWP for your Online Donations

    A presentation on why Give is the best online donation plugin for WordPress and why every NGO needs it.

  • How to Prepare your Site for Gutenberg -- WCSD 2018

    A new block-based editor (aka Gutenberg) is coming to WordPress 5.0 in 2018. This update will radically impact how you imagine and conceptualize your website content. We’ll cover what exactly Gutenberg is and how to prepare for it. The key takeaway is an understanding of how Gutenberg will affect your existing content, and how to create exciting new layouts with it in the future. Bonus: Free downloadable resources and demos will be provided. If you want to get ahead of the curve with Gutenberg and be empowered to do more with your website; this is a must-see talk. More resources found here: https://givewp.com/wcmia18/

  • Gutenberg for Users -- WCMIA 2018

    A new block-based editor (aka Gutenberg) is coming to WordPress 5.0 in 2018. This update will radically impact how you imagine and conceptualize your website content. We’ll cover what exactly Gutenberg is and how to prepare for it. The key takeaway is an understanding of how Gutenberg will affect your existing content, and how to create exciting new layouts with it in the future. Bonus: Free downloadable resources and demos will be provided. If you want to get ahead of the curve with Gutenberg and be empowered to do more with your website; this is a must-see talk. More resources found here: https://givewp.com/wcmia18/

  • Scaling Your Support Team -- WP.org Webinar

    This was presented on January 22, 2018 for the WordPress.org #Forums team. Details here: https://make.wordpress.org/support/2017/11/scaling-support/

  • Kill'em with Kindness

    Matt has been both a client manager, customer manager, and now supervisor. He will discuss the type of verbal and written skills you need to enhance in your day-to-day communication to serve customers, clients, and/or co-workers effectively. The biggest insights are not so much the words you use, as the goals you want to achieve with these relationships.

  • Content Hacks for Nonprofits

    Content marketing for your nonprofit doesn’t have to be difficult. You can reuse and repurpose content. You have more content at your fingertips that you realize. I promise. We'll discuss making your content consumable, making your content about people, dusting off old content, and leveraging your audience for user-generated content.

  • WC Sacramento 2017

    This presentation covers the most important factors in creating a nonprofit website with WordPress that communicates your story, drives more volunteers, and generates more donations. These items may sound obvious, but doing them well, with the right tools takes time and consideration. Matt will provide you with his insights both as the developer of many nonprofit websites, and his experience with thousands of nonprofits he supports via his online donation plugin.

  • wcraleigh17

  • AWP All Things SSL

    Presentation for AWP Meetup "All Things SSL"

  • Scaling Your Support Team -- WCLAX16

    Scaling Your Support Team is about data, reporting, and training.

  • WCUS-Online-communities

  • Religion-Politics

    Short presentation on Religion Patriotism.

  • WCSD2016-bootcamp

    This the Master presentation for all the presentations at the 2016 WordCamp San Diego Beginners Bootcamp. Presenters include Matt Cromwell (WordImpress), Lucy Beer (WP Rocket), Gregg Franklin (ServerPress), and Christina Hills (Website Creation Workshop).

  • NTEN2016

    "Making the Most of your Online Donation Campaigns with WordPress" presented at the NTEN WordPress Day Conference on Tuesday, May 21, 2016.

  • wclax15

    "What I Wish I Knew When I was First Learning WordPress" A WordCamp presentation for WordCamp Los Angeles 2015.

  • WCLV15

    Presentation for WordCamp Las Vegas on "Meeting Your Customers Where they are At"

  • Slid.es