AVG Antivirus basically comprises a component called ‘Resident Shield.’ This component is designed to scan files before they are permitted to be executed into memory. If AVG searches a malicious element within the file, it will be lined up for removal. Overall, this is an essential tool for preventing you from mistakenly executing malicious code. However, in some cases, this essential might misidentify a file as malicious when it is in fact protected. In such condition, you can add the file to an exceptions list. Manage the exceptions list from within the Resident Shield alternatives located in the AVG user interface. For more, you can reach AVG customer support USA for required suggestions and tips.