Re-engager

Our vision for Re-engager

Re-engager is the first fully automated solution that maximises the value of the contact database by re-engaging inactive contacts with the help of AI.

Recap of 2017 Q4

Inactives segmentation: using AI Platform
Re-engager moving from STAGE0 towards 1
Content creation workshop for pilots

Objective 1: Re-engager is in Stage 1

KR1: Re-engager is in Stage 1

KR2: 5 pilot customers are using it

KR3: 20 customers are signed up for Stage 2

Objective 2: Re-engager delivers value

KR1: 75% of Re-engager users clearly see the value and willing to pay for it

KR2: We have a Re-engager campaign optimiser algorithm concept

KR3: Re-engager beats control group at all pilot customers after 5 sendings

Send Time Optimization

Recap of 2017 Q4

960 customers
18 449 campaigns
1 380 149 165 emails

3 month after release

Objective 3: Send Time Optimization in AC is globally released

KR1: AC programs and nodes with STO are easily identifiable

KR2: Pausing AC programs with STO is easy and supports 2 use cases (cancel all sends, continue sending)

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Thank you for your work and help in '17Q4!

2018Q1 AIM Kick-off

By Adam Banky

2018Q1 AIM Kick-off

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