Re-engager
Our vision for Re-engager
Re-engager is the first fully automated solution that maximises the value of the contact database by re-engaging inactive contacts with the help of AI.
Recap of 2017 Q4
Inactives segmentation: using AI Platform
Re-engager moving from STAGE0 towards 1
Content creation workshop for pilots
Objective 1: Re-engager is in Stage 1
KR1: Re-engager is in Stage 1
KR2: 5 pilot customers are using it
KR3: 20 customers are signed up for Stage 2
Objective 2: Re-engager delivers value
KR1: 75% of Re-engager users clearly see the value and willing to pay for it
KR2: We have a Re-engager campaign optimiser algorithm concept
KR3: Re-engager beats control group at all pilot customers after 5 sendings
Send Time Optimization
Recap of 2017 Q4
960 customers
18 449 campaigns
1 380 149 165 emails
3 month after release
Objective 3: Send Time Optimization in AC is globally released
KR1: AC programs and nodes with STO are easily identifiable
KR2: Pausing AC programs with STO is easy and supports 2 use cases (cancel all sends, continue sending)
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Thank you for your work and help in '17Q4!
2018Q1 AIM Kick-off
By Adam Banky
2018Q1 AIM Kick-off
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