Business English |

Managing Stress

Warm-upĀ  Discussion | Stress at Work

  • How would you describe the woman's behavior in this cartoon?
    • How does the man feel about this woman and her problem?
    • What are their attitudes to stress? Who is right?
  • What attitudes to stress have you encountered in different workplaces?
  • Do too many bosses have too high expectations or little empathy?

Listening | Stress & Performance

  • What does the chart illustrate? Can you relate to this?
  • 1. Label the three coloured areas on the chart.
  • 2. Match the work enironments in the photos to the stress levels on the chart.
  • What do you think the symptoms of distress are? What are the effects on the mind, body and behavior?
  • How do you manage your own stress? Do you have any techniques which could help others?

Reading | Helping Colleagues Manage Stress

Post Reading | How Not to Help

According to the article, you should not do the following. Why?

  • Force your own advice onto colleagues
  • defend yourself
  • probe
  • ask leading questions
  • minimize the problem
  • provide answers

Listening and Language | Counselling

  • Listen to eight managers counselling staff members suffering from stress. Is each manager doing things right or not?
  • Match the managers to the advice they follow or need to follow.

Listening and Language | Counselling

Role-play | Counselling Scenarios

A

B

A

B

Role-play | Counselling Scenarios

Business English | Managing Stress

By Adam Wyett

Business English | Managing Stress

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