World Usability Day

2018

Princeton, NJ

Design education

some thoughts on the present and future

Historical context

Future context

1,000,000
to
100,000,000

Business context

1,015 jobs

210 titles

1950 | 1990 | 2018 | 2030 --> 10,000,000

Quick environmental scan

• University-based
• Bootcamp-based
• Association-based
• Industry-based
• Practitioner-based
• ?

University-based

Interaction design

Information architecture

User experience

Human-computer interaction

Information
Interaction design
Cognitive psychology
Library science
Computer science
User research
Interaction design

University-based

Bootcamp-based

Bootcamp-based

Association-based

Association-based

Industry-based

Industry-based

Practitioner-based

Practitioner-based

Hybrid

Universities running bootcamps!

Hybrid

Businesses running universities!

Models

Many educational formats, what is the core?

1950 | 1990 | 2018 | 2030 --> 10,000,000

What unifying principles do we have?

• Human-centric?
• Inclusivity?
• Diversity?
• Accessibility?
• Comprehensibility?
• Efficiency?

What assets do we have?

• Gestalt psychology (1920s)
• Neilsen's 10 heuristics (out of 2,397) (1990)
• ISO definitions of usability and user experience

  • ISO 9241-11:1998
    ISO 13407:1999
    ISO 9241-210:2010
    ISO 9241-11:2018

• IDEO/Stanford design thinking values
  • Hasso-Plattner Institute of Design (2005)
• +UN Sustainable Development Goals 2030

Title Text

Subtitle

What is missing?

Responsible design

Systematic information overload

Ethics

Hippocratic oath?

Moral consequences

Societal impact

Slow thinking

What context do we design in?

Ubiquitous computing and network access

Constant technological disruption

Global-scale business platforms

Billion user software platforms

Accelerating environmental disruption

Social evolution and reformation

10,000,000

2030

Many voices

A few louder/leading voices

New attempts at standards

Much more university trained workforce

Design maturity across many industry verticals

New modes of life-long education

100,000,000

2050

Brave New World

No more GAFA?

Fractal/fractured experience?

Universal experience?

Long-term tech?

AI-driven economies?

Resource-driven society?