Possible Trending: Users are getting a message when trying to download the PDF using pdf link.
Possible Trending: PDF attachment are missing in Notification Emails
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PDF Documents Went Blank
Possible Trending: Users are getting a message when trying to download the PDF using pdf link.
Possible Trending: PDF attachment are missing in Notification Emails
Jotform3/RequestServer/getSubmissionPDF
- Being used in serving PDF files for download via a link from various places
- As main channel for both old and current version
- Being used for preparing files for PDF Attachment
- As fallback for current version but main channel for old version
The intention was removing WKPDF (old version) from being an unintended fallback mechanism of the new version
Why: Users may have customizations on documents made on the current PDF Editor. When the system turns to old version, it prepares and sends the default document according to the form. Without any customization with all the data.
We don't want this.
Hotfix: The commit is reverted.
- Emails started to have their attachments
- Download links started to download produced PDFs
- We'll restrict the WKPDF usage only for the old Users' operations. – No more fallback responsibility
- Also will migrate the old users and retire the old PDF Editor gracefully
Proper fix:
WKPDF Issue Q&A
PDF Documents Went Blank
Root cause was the DB Failure
Also duplicate record errors on RDS because of the composite PK
Code was also prone to errors
Further improvements
We won't be sending all the properties from the frontend only the necessary parts
WKPDF + Deadlock
By Burak Koksal
