IDM
Learning Notes
Erie (of 238/240 fame)
Batch 9

Question 1: Strategy
- Price and promo budgets were consistently in a higher band.
- Product strategy was to get the parameters right and introduce new products in the early rounds.
- Not shy of borrowing or issuing stock in the first few rounds, issuing and borrowing was at max capacity.
- Not looking at making profits during early rounds.
- Since we had the highest market share in all segments, we were not focusing on any one segment. Still held low and trad as tentpole due to highest contribution.
- On production, we kept 20% buffer over demand, considering inventory holding costs were lower than stock out opportunity costs.

Question 2: Steps taken
Marketing:
- Decided our sales and promo budgets based on the awareness and accessibility
- Reduced it when these number hit 100%
- This backfired, and these numbers dropped too drastically
HR:
- Max training due to strong cash position.
- Decided to not be the ones to create a labour strike, so we chose to go with an average between demands and current contract.
Finance:
- Borrowed a lot initially and had to pay back after the 5th round.
- Also kept cash handy to avoid emergency loans
- Tried to maintain a debt:equity ratio of 60:40
- Sold capacity in the last 2 rounds and used the excess cash to settle long-term debts and pay equity dividends.
Production:
- Focused on automation on low & trad segments till we achieved near-total automation.
- Were quick to jettison capacity towards the end.

Question 2: Learnings
What did we learn?
- The simulation misled us into being conservative, but we constantly took risks based on our own observations.
- Projections can be misleading, demand depends on many external, dynamic factors.
- Cooperation and decision-making is greatly refined if roles and responsibilities are organically defined and taken up.
Three major mistakes:
- Messed up dates on product modification timelines - got the year wrong, lost on on sales.
- Sold off capacity too early and spent a lot to buy capacity to boost production and sales from the 2nd round. and underestimation of growth projections.
- Did not get the R&D right in the 6th round, compromised product quality, leading to loss of market share.

Question 3: Advice
General Advice
- Focus on tradition and low-end segments.
- Diversify products to gain market share.
- Don’t enter price wars, introduce new products in various bands.
- Keep modifying products - sales were highly dependent on ideal positions of size, performance, age metrics.
- Try and ensure that new version dates are within the first half of the year so you reap the max benefit of the new product.
- Ensure that your net profits increase year on year as well as adequate positive cash-flow.

Question 3: Advice
Brand-specific Advice
Traditional:
- Look at the growth rate, keep a buffer, expect good demand, keep capacity handy.
- Don’t compromise on price, introduce a lower priced product is necessary.
- Increase automation and invest in process excellence
Low-end
- Do not touch low-end with R&D, let the product mature.
High-end
- Don’t compromise on cost, release a new product at a higher price.
Size and Performance
- Don’t overreact unless you go below 3rd in market share.

Thank you
IDM Erie
By chikte
IDM Erie
- 9