Coach
Workshop
May 22, 2019
WHAT is Coaching?
Coaching is the ongoing process of building partnerships aimed at continuous improvement. It is a two-way communication process between members of the organization (e.g. leaders and team members, peer-to-peer), and is designed to develop and enhance hard and soft skills, motivation, attitude, judgment, and the ability to perform and contribute to an organization’s strategic objectives.~ Center for Management & Organization Effectiveness
The essence of coaching lies in helping others and unlocking their potential.
"The Coaching Habit" ~ Michael Bungay Stanier
Management vs Coaching
Managing (for Performance):
- Employee Impact
- Involves Coaching
- Can Include Corrective Action
- Can End Employment

Coaching (for Development):
- Collaborative
- Practice
- Feedback
- Development & Growth

WHEN to Manage vs Coach?
Manage when:
- Prioritization
- Allocation
- Hiring
- Firing
Coach when:
- New and Needs to Learn
- Eager to Learn and Participate
- Potential in Improvement in Skill or Competency
- Time is on your side!
Coaching to Break Out of the
Bind-Grind-Resigned Vicious Circles!
Circle 1: Creating Overdependence ("the Bind")

Circle 2: Getting Overwhelmed ("the Grind")

Circle 3: Becoming Disconnected ("the Resigned")

WHY now?
- Growing organization
- Clarity of Expectations
- Quality of how we treat each other
Coach Workshop
By Ching-Mei Chen
Coach Workshop
- 1,015
