Communication Part 3
Interpersonal Factors
Reaching mutual understanding in the communication process can be
a truly complex task especially when considering INTERPERSONAL FACTORS, such as:
INTERPERSONAL
FACTORS
Communication Style
Relationship Level
Conflict Level
Emotional Intelligence
Behavior Interpretation
PROCESS
FRAME OF
REFERENCE
OUR CHALLENGE: The communication process is so rich and complex that
there is a high likelihood of misunderstanding the intended meaning of a message.
INTERPERSONAL
FACTORS
Communication Style
Relationship Level
Conflict Level
PROCESS
FRAME OF
REFERENCE
OUR OPPORTUNITY: We can grow awareness for the communication process
by actively practicing the following three dialogue steps:
Communication Style
Relationship Level
Conflict Level
Behavior Interpretation
CREATE
SPACE
that enables
Learning
BUILD TRUST to practice
mutual understanding
INTERPERSONAL
FACTORS
FRAME OF
REFERENCE
"To grow awareness of the way you communicate and
to deliberately practice vital skills
will transform you, your relationships and world."
Xoán
Communication Part 3
By crossingborderseducation
