Managing Conflict
by Lewicki, Handbook of Conflict Resolution
Considering the basic needs of communication and trust repair,
following are some Implications for Managing Conflict effectively:
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/5913894/FIRE.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/7224473/LOGO_CBE_2020.png)
1. PROCESS AWARENESS:
The levels of trust or distrust
will shape significantly any emergent conflict dynamics.
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/5913894/FIRE.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/7224473/LOGO_CBE_2020.png)
2. REALITY ACKNOWLEDGEMENT:
Trust is often the first casualty in conflict.
When conflict occurs, the foundation of trust breaks down and both sides may become defensive.
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/5913894/FIRE.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/7224473/LOGO_CBE_2020.png)
3. DESTRUCTIVE CYCLES:
Relationships characterized by distrust are likely to be conflict laden,
Negative expectations can become negative self-fulfilling prophecies,
which feeds further distrust.
which often lead the conflict into greater intensity and hurtfulness.
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/5913894/FIRE.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/7224473/LOGO_CBE_2020.png)
4. RELATIONSHIP BUILDING:
Yet, it is even more crucial for them to build common goals and values,
thereby increasing their investment in one another.
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/5913894/FIRE.png)
It is important for parties to develop
a level of trust that enables them to work together.
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/7224473/LOGO_CBE_2020.png)
5. FUTURE POTENTIALS:
It is possible to repair trust through relationship work.
Authentic trust repair is often the starting point
for effective conflict resolution.
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/5913894/FIRE.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/7224473/LOGO_CBE_2020.png)
"Conflict cannot survive without your participation."
Wayne Dyer
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/4327645/02.png)
![](https://s3.amazonaws.com/media-p.slid.es/uploads/775627/images/7224473/LOGO_CBE_2020.png)
MANAGING CONFLICT
By crossingborderseducation
MANAGING CONFLICT
- 999