People must slowly rebuild what often has been

broken down in haste.

1. Actions: addressing the behaviors which created distrust,

2. Ownership: people responsible choosing to apologize,

3. Agreements: people communicating hopes and expectations, 


4. Alternatives: establishing new ways to get needs met,

5. Follow Up: establishing ways to honor agreements.

This can be reached through practical steps, such as:

1. Common group experiences (e.g. open dialogues)

2. Common interests (e.g. overcoming divisions)

3. Common goals (e.g. increasing understanding)

4. Similar responses (e.g. experiencing mutual empathy)

5. People standing together (e.g. for the same values)