Delivery Management

Assessment for Elizaveta Anatskaya

2025

hi, I am lisa. nice to meet you!

Certifications

Azure Fundamentals (AZ-900)

Professional Scrum Master (PSM I)

Project Management Professional (PMP)

Delivery Management School Program

Solution Architecture School Program

Managers' Mentoring Program

Successful Negotiations with Customer

Sandbox Activity

My path

Yamaha crm-reboost project

Business needs

Simplify Operations and Improve Efficiency
Make dealers' operations efficient by implementing user-friendly interfaces and automated workflows, thereby maximizing operational excellence.
Enhance Customer Satisfaction
By providing dealers with the tools and streamlined processes for effective customer management, Yamaha aims to deliver exceptional customer experiences ultimately.
Increase Sales
Through improved operational efficiency and customer satisfaction, our goal is to enable data-driven decision-making and drive sales growth.
Enable Informed Decision-Making
Provide insights into dealer performance for accurate sales forecasting, supporting planning, and business development.

for Yamaha project

Key impacts

planning table

Clear timeline

Risks/dependencies tracking

features alignment

Delivery metrics

Onsite qrp collaboration with customer

Clients satisfaction

Yamaha crm-reboost project

Clean architecture

Project's architecture

The CRM Reboost MVP architecture is a React-based web application that communicates directly with Salesforce as its primary backend, without intermediate AWS or Informatica middleware.

Authentication is handled through Salesforce Partner Community using OAuth 2.0, triggered directly from the React frontend via a connected app.
The React portal is hosted and served from AWS S3 buckets, along with third-party tools like INDG’s 3D configurator and Storybook-based UI components.
The application integrates with Salesforce APIs out of the box, consuming standard endpoints to fetch, upsert, and delete CRM data. Any required data transformation is handled within the React layer.
Custom REST APIs in Salesforce are avoided unless strictly necessary to support complex operations like sequential API execution or mixed DML, to minimize long-term technical debt.
Monitoring and alerting includes tracking Salesforce API usage and latency. The React app is expected to handle and log failures via the Salesforce Error Log API.

This architecture provides a lean, performant, and modular front-end experience, with minimal backend complexity and strong alignment with MVP principles.

justification for promotion and goals for future

Future Goals

Transition into a self-sufficient Delivery Manager role, independently owning delivery scope, execution, and stakeholder engagement
Obtain certifications in key areas to strengthen delivery leadership:
▸ Cloud platforms (AWS/GCP/Azure)
▸ Six Sigma for process improvement and operational excellence
Data-based AI modeling
Mentor and scale delivery culture by supporting coordinators, standardizing tools, and contributing to internal best practices
Build expertise in financial control (e.g. margins, T&M/Fixed scope models)

I am already performing at the level expected of a Delivery Manager—handling multi-team delivery, leading stakeholder engagement, owning reporting and sprint predictability, and aligning teams across business and tech. I have also contributed by interviewing and developing internal tools like Epam URL and the Planning Poker Tool, both actively used internally. Additionally, I’m committed to continuous growth, pursuing certifications such as PMP, Scrum Master, and Azure, and actively participating in EPAM courses like DMS.