Medical case managers coordinate the medical care of their clients to accelerate their recovery and achieve maximum medical improvements. They also coordinate with other health professionals such as doctors, nurses and social workers. In order to ensure the best possible outcome for the injured person and their family, the case manager must follow all procedures in the process of compensation for the workers. Claims management services must be recorded in writing and presented to the insurance provider responsible for settling claims.
To achieve maximum medical improvements and speed up return to work, the case manager must communicate with the applicant, employer, and attending physician.
