Agenda

• Incident Management Overview
• Business Case
• System Demo
• Business questions
• Migration support tools

Health and Safety

SAP EHS Management - Health and Safety provides an enterprise wide platform to assure the safety and well being of employees and communities

Hazardous Substance Management

• Substance Management
• Material Safety data sheet import
• Rule-based classification
• Release of hazardous materials for purchase
• Hazardous substance inventory
• Substance information and tracking

Industrial Hygiene

• Work Area Management
• Risk Assessment
• Measurement Management
• Safety Measures
• Standard Operating Procedures
• Person related Exposure profile

Occupational Health

• Health Surveillance Protocols
• Scheduling with OH Planning Cockpit
• Medical Services
• Injurey / Illness Log
• Reporting
• Vaccination
• Brief consultation
• OH Reporting

Incident Management

• Incident Recording
• Incident Processing
• Incident Investigation
• Incident Reporting

Health and Safety areas

•Occupational Health

Plan, ensure and control the well being of employees by continuous health monitoring

 

•Industrial Hygiene

Detect and analyze work related hazards, manage risk assessment and corrective actions

 

•Hazardous substance management

Manage chemical and hazardous substance inventories, handle the related documents and integrate into correlated business processes

 

•Incident Management

Record details of incidents and manage investigations, preventions and reporting of them

SAP EHSM Incident Management

 

An employee is working  on the warehouse sorting out some containers to properly identify them and store them in the correct warehouse rack. Suddenly a colleague  driving a fork lift  is backing out from an unseen place and  the car hits the employee sorting out the containers.

The employee is hurt, liquid was spilled on the floor and the forklift was also damaged.  This incident must now be recorded using SAP incident management and the proper follow up must take place to prevent future events.

SAP provides workflow templates to support the reporting process, these templates can be adapted to support business requirements; the Incident Manager is the central role that monitors, reviews, and ensures that all associated activities within  an incident are completed.

 

For our example a unique role/user will execute all tasks to expedite the process but in reality steps might be executed by different people.

 

1.Solution should provide details at the plant level but system should provide the option to rolled up information to allow for corporate reporting

a.Some Plants want to have granularity to enter incidents and accidents associated with components of equipment or work areas specific to their locations but this needs to be optional

  SAP provides the option to enter details of  the equipment (if any) affected during the incident. The equipment step when reporting the event can be skipped altogether if there is no need to declare any data for this option, users can directly select the option ‘Next’ when reporting the incident in the ‘Process Guided Activity’.

  If users have the need to report details on the equipment , then the tab can be used and populated as required, this tab integrates with the technical objects of Plant maintenance. The only mandatory field in the section is the ‘Equipment description’ which is a free text field.

b. Corporate doesn’t care about the equipment specifics.  They are interested in categorizing incidents/accidents at a more general level that apply to all locations

SAP offers the option to enter higher level details to categorize the incident such as the organizational ID and the plant associated to the incident/accident.  In addition to this, SAP allows the option of specifying the injury/illness classification in the system, and this can be tailored depending on customer needs  to provide the required options, this is a configuration setting.

2.There is interest in learning how SAP Incident/Accident Management processes incidents and reports.  The team would like to know if the solution is capable of handling events and metrics.

  SAP provides guided activity process for users to report incidents/ accidents, near miss and Safety observations. Workflow tool is used to enable the process to manage and monitor incidents. The incident manager is responsible to process, gather additional incident information, financial tracking, risk estimation, investigation and reporting to authorities, all of this in coordination with other company resources. All events all related information are centrally stored in the incident record. SAP provides dashboards with statistical details and KPI information, below find available standard dashboards available.