Working in Teams
Managing Conflicts
Objectives
- Describe how conflict between team members can block achievement of team goals
- Identify examples of the various forms interpersonal conflicts can take when working in a team
- Prepare strategies to deal with conflicts in your upcoming projects
Conflict is a part of life
Conflict is essential for growth
Your Conflict Animal
Types of Conflict
The Boss
I'm in charge, you should do what I say
The Rockstar
I only do what I want to do
The Noob
I want to help, but I don't know how
The Weak Link
I thought I did what you wanted
What can you agree on?
Can you work together anyway?
Make "deposits" to create a sense of psychological safety
Are you willing to reconsider your own positions?
Know when to table discussion
Stay on Task!!
Objectives
- Describe how conflict between team members can block achievement of team goals
- Identify examples of the various forms interpersonal conflicts can take when working in a team
- Prepare strategies to deal with conflicts in your upcoming projects
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By Matt Sprague
