attestation 

June 9, 2014





Maria Claudia Solarte Vasquez
Tallinn University of Technology

contents

1. Title

2. General research questions

3. Research design

4. Key uncertainties

5. Conceptual development

6. Product

7. Specific hipotheses

8. Departing assumptions

9. Academic year 2014/2015

Title

"The institutionalization of collaborative and self regulatory capabilities for the networked society"

1. Effective mediatization of collaborative contract management experiences for the networked society

2. Usability and knowledge visualization for online dispute resolution processes. The institutionalization of collaborative and self regulatory capabilities for the networked society

3. ***Cooperation based competitiveness.  Capturing value through contractual management experiences using  technical interfaces.   Measuring the usability of online consumer redress mechanisms. ***


general research questions

1.  Has the role of private actors in the internet governance regulatory context  effectively been established?


2. Are formal institutionalization processes of ADR effectively improving dispute resolution and conflict management competences or affecting transactional practices?


3. How to facilitate/induce collaborative negotiation and contractual experiences using innovative business model tools, technology, and usability principles? 


research structure/design

Theoretical section:

1. Describing the context, explaining the multidisciplinary connections, integrating the theory (sociopolitical, organizational, managerial and legal aspects), proposing a common ground around collaborative competences

2.  Identifying and developing concrete practical applications in the field of transactional models for companies (usable, efficient and effective contracts and technical applications), and legal education targets: transforming  goals and methodologies towards a preventive and collaborative law for the digital economy, or a business model for legal services by design


Key uncertainties

Empirical possibilities:

1. Exploring the correlations of transactional usability, dispute resolution experiences, and collaboration.
Required prototype: a contractual model on an ODR interface. Study group of minimum 100 participants that would be using the system and discussing their experience. 

2. Determining the level to which education and technology induce or facilitate transactional collaboration. Required instrument: interviews and questionnaires. Concrete methodology: IPSEUS and in depth interviews. Study group of minimum 30 participants  who should have at least higher education.

Conceptual process development


- Global Governance

- Networked Society principles and perspectives

- Institutionalization processes

- Stakeholders

- Opportunities: participation
- Responsibilities: self-regulation

- Competences: collaboration

Applications of perspective: contractual experiences in dispute prevention and conflict management and/or a business model for legal services by design (start ups on law services).



Product


Needs+knowledge through visualization and usability features

Businesses and clients  associate for the common benefit 



The product is a contract

The medium is an interface

The content is a guided process into collaboration (human-computer interaction): experience upgrade

information and knowledge visualization

Information is Beautiful by David McCandless #Book #Visual_Information

Supporting, as a tactic for understanding and collaboration

examples




streetvendor_distro3

 

poster regulations

2009. 32″ x 22″ fold-out poster, heavy 80 lb. Lynx Brightwhite Smooth matte paper stock. New York, NY. Produced by the Center for Urban Pedagogy.

poster regulations


 
2009. 32″ x 22″ fold-out poster, heavy 80 lb. Lynx Brightwhite Smooth matte paper stock. New York, NY. Produced by the Center for Urban Pedagogy.

Traditional interface

written format

verbal and solemn formats

Signing of the Treaty of the North Atlantic Organization 1949

specific HYPOTHESES


1. The contractual process experiences in dispute resolution and conflict management can be improved for customers

 2. Computer interfaces can become a product/service offering in which transactions with customers could be pleasant, effective and collaborative.

3. Principles from information design and technology are applicable to  Online contracting and Dispute Resolution platforms.





assumption 1




A piece of legislation, an agreement or a contract -in itself- is not the goal of a human transactional relationship, but relational transformation and successful implementation are.


assumption 2




Implementation, in turn, means adoption and action, often a change of behavior, on the part of the intended individuals and organizations


assumption 3




Contractual usability through legal visualization and collaborative interaction should incentivize compliance and facilitate contract management strategies. (boundary object theory? user centered design and iterative)


assumption 4




Collaborative interaction and legal visualization techniques can turn legal documents into usable products. These documents may consist of data, information, or knowledge.

2014/2015

- Supervisory changes and scientific cooperation with co-supervisor

- Summer school participation

- Summit presentation

- Project participation

- Finalizing courses

- Publication of 1-2 articles in journals

- Plan for a pre-defense for 2015

- In case of successful supervisory changes, development of a prototype and an empirical instrument, partial testing/publication and proposal for a postdoctoral project

questions?








Thank you

The end 2013/2014

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