Indiana Art Center
Usability Testing
Nomaan Ahgharain
Melissa Dryer
Cameron Harris
Andy McColgin
Wei Xiong
Yi Zhang
Methods
1 on 1 Usability Test Sessions
Participants
12
8 Students
4 Professionals
We asked participants to
- Find, sign up and pay for some classes
- Find events in December
- Look for accessibility accommodations
- Find some festival and try to volunteer
What did we learn?
Global FindingS
Search is lacking useful information
No mention of accessibility accommodations
X2
2 different home pages
Text heavy - lack of image and icons
50% of participants used the search function
Class sign up
6 min
3.7/5
Major problems
Before
After
Before
AFter
EVENTS
10min
3.6/5
Major problems
Why?
X2
Participants were confused by multiple home pages
Before
After
ACCESSIBILITY ACCOMMODATION
Recommendation
ACCESSIBILITY
Volunteering
4 min
3/5
Major
problems
-
Difficult to find opportunities to volunteer
-
Long sign up
-
No hierarchy of information
-
Confusing format
-
Disappearing volunteer opportunities
Issues
The volunteer page should show users all of the possible volunteer opportunities before they are required to sign in/sign up so users are able to find the opportunities they are interested in.
Recommendation
Yes, WE
DID
IT!
Questions?
Indiana Art Center
By Nomaan Ahgharian
