All decks
  • 18 years of customer service at HIC

    Customer service at HIC

  • Who are we

  • deck

  • deck

  • CS Stats July

    Customer service stats for July 2017.

  • CS

    State of customer service at HIC entering 2017

  • Intro to UH TIM

  • Absentee Voter Ballot Walkthrough

    A walkthrough of the Absentee Voter Ballot system created for Hawaii's citizens.

  • Design Pitch Beta

  • - Introduction to DCS

    Introduction for the C&C of Honolulu Department of Community Services

  • VP Overview

  • WordPress for Government!

    A look at how Hawaii State Government has been using WordPress to launch over 450 cloud-based, open-source, mobile first websites. In the fall of 2012, we responded to an RFP by our 1st CIO Sonny Bhagowalia to build a common template for all state agencies. We had <6 months to build and implement EVERYTHING! As of January, 2013, 28 sites were launched. As of 2014, we have over 80 WordPress installs hosting almost 450 sites and all state agencies are now using WordPress. Learn how we did it and hear about our custom solutions and unique updating process that allows the State to push out bug fixes and feature requests with ease.

  • Copy of App Framework

    HIC Web App Framework