Cross Pillar Integration Testing Process Kaizen

by Shawn

1/20/2015

Agenda

  • Current Process Pain Points
  • New Process Intro
  • Status
  • Next Step 

Current Process Pain Points

  • Fragmentation

  • Hard to track

  • Inefficient to find QA contact

Current Process

Fragmentation

  • No centralized platform

Pain Point 1

Create JIRA ticket

Create Confluence Page

Create Demo PPT

Presentation Meeting

Update JIRA ticket

Update Confluence Page

Email Notification

Cancel Integration

...

Integration Done

Current Process

Tracking

  • Status updates cause email flood
  • Mail missing cause delay
  • No real-time status dashboard
  • No formal notification methods

Pain Point 2

Current Process

Find Assignee

  • Unfamiliar with other module feature owner
  • Feature owner could be alternative after several release
  • Time consuming, inefficient and non-reusable

Pain Point 3

Current Process

Process Kaizen

  • Cross Pillar Integration(XPI) 
  • Integrated all integration process in JIRA
    • Create
    • Edit
    • Accept
    • Deny
    • Cancel
    • Tracking
    • Notification

New Process

Recommended Process for Big Project

Pillar 1

Pillar 2

P2 Module1

P2 Module2

P2 Module3

e.g. RCM

e.g. PLT

e.g. User Mgt

owner: Kirthi

owner: Jen

owner: Winnie

New Process

Role Based Practice

New Process

  • Role 1: QA Mgr / Lead

  • Role 2: Up-stream Feature Owner

  • Role 3: Down-stream Feature Owner 

As QA Mgr/ Lead

  • Team Status real-time tracking

  • Decent chart base on data

New Process

As Upstream Owner

  • Downstream team Status real-time tracking

  • Instant Notification for status update

  • Find assignee automatically

  • Chart

New Process

As Downstream Owner

  • "Tasks for me" real time tracking

  • Get Notification when "ready for testing"

  • Decent chart base on data

New Process

Component-QA Mapping

  • Thanks all QA leads / Mgr's help for providing us current version of the mapping.
  • It was last updated in b1505 and will be updated every following releases.
  • Please find the whole list here.

Demonstrations

  • Create XPI task/sub tasks in 2 minutes

  • Create dashboard for tracking your Integration

New Process

Status

  • Presentations Already Made
    • PLT, Talent Pillars (B1411)
    • AYT, ECT, RCM, LMS (B1502)
  • Pillars Already Rolled Out
    • PLT (B1411)
    • RCM (B1502)
    • Talent (B1502)

Status

Next Step

  • Roll out to all pillars as a single approach for Integration Testing Call - B1505

Next Step

Q & A

Thanks following guys!

  • Andy Wu
  • Sam Xiao, Lily Wu & Eric Wang
  • Elle Hou, Jen Han & All PLT QAs
  • Other module QAs support us
  • JIRA

Cross Pillar Integration Testing Process Kaizen

By Shawn Shao

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Cross Pillar Integration Testing Process Kaizen

Introducing one new integration process in JIRA.

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