Built from the ground up for
Better Business Bureau

  • 98% read online reviews.

  • 76% say that the business having a higher average star rating than other businesses they’re considering is important when choosing a local business.

  • 69% say that a review needs to be written from the past 3 months in order to have impact.

  • Only 3% of people would consider using a business with less than a 2-star rating.

Are online reviews important?

**BrightLocal Consumer Survey, 2022

Consumers trust BBB reviews the most.

ABs download the app on ABs' devices.

The customer receives a text on their mobile device.

Text does not reflect the cell number of sender.

Customer reviews submitted through the app are automatically pre-verified.

Device Keys

 A device key is needed to    activate and use the app.

 Device keys are tied to each    AB's BID.

 Each AB can have unlimited    device keys.

 Six-digit alpha-numeric code    generated (device key).

AB's Dashboard

AB's Dashboard - Reporting

AB's Dashboard - Reporting

Suspended or terminated businesses cannot use the app. Once they are again indicated as accredited (in Interactive Blue), the app is reactivated.  

Interactive Blue functions

Assist with reviews on other review sites

works with 100+ review sites

Multichannel Engagement

Customize the message

**depends on

recipient's

device

Integrations with:

Monitor reviews on major review sites

    Free upgrades

    No setup fee

    No termination fee

    Month-to-month subscription

    No contract

$149/month

www.yourcustomerreviews.com

BBB Eastern Michigan | The Review Solution: Your Reviews App Summary & Training 2022

By Third Coast Interactive

BBB Eastern Michigan | The Review Solution: Your Reviews App Summary & Training 2022

Updated Training

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