Things I have learned by forcing developers to be on call

Sydney CTO Summit December 2014

A word from our sponsors

Devops

I'll tell you about devops: devops is a word used by dilettantes and heartless manipulators about software development ... and it's a it's a term that's based on contempt; it's a term that's based on fashion, style, elitism, satanism, and, everything that's rotten about rock 'n' roll software.

- Iggy Pop

Agile

I'll tell you about agile: agile is a word used by dilettantes and heartless manipulators about software development  ... and it's a it's a term that's based on contempt; it's a term that's based on fashion, style, elitism, satanism, and, everything that's rotten about rock 'n' roll software.

- Iggy Pop

Artistic Impression

Blame

(Culture)

Shared responsibility

Continuous Delivery

Fear

(Training)

Basic diagnostic skills

Uncertainty

(Documentation)

READMEs

Problem Guides

Doubt

(Mentoring)

Buddy System

Bat Phone

Retribution

(Compensation)

TOIL

$ CASH MONEY $

• Culture
• Training
• Documentation
• Mentoring
• Compensation

TL;DR

@tobyhede