Smart Bank

A satisfied customer is the best business strategy of all

Who are we dealing with?

Customer loss

Churn

Active (happy) customer

Customer

Dataset

+10K Rows of Customer Data

 

Only 16% are Churned 

(imbalance alert)

Workflow

Data Cleaning

Preprocessing

Train Test Split

KNeighbors

DecisionTree

GradientBoosting

RandomForest

AdaBoost

ExtraTrees

SVC

Top 3 Models

Tuning Models

Best Model

RandomForest

GradientBoosting

GradientBoosting

Title Text

Customer Churn Prediction

By Víctor López

Customer Churn Prediction

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