UCSF Volunteers

Campus Life Services

Leadership Development Program, 2016 Cohort

What is

UCSF Volunteers?

 This program gives back to the Bay Area community while enhancing UCSF’s brand, reputation, and community relations.

• Optional
• Team-building opportunity
• Organized by managers
• Approximately 8 working hours per year

Why a volunteer program?

Engagement and Team Building

Engagement leads to:

• Higher productivity
• Higher customer ratings
• Higher profitability
• Lower turnover
• Lower absenteeism

It strengthens workplace relationships, and increases the positive feelings of an employee to the employer.

Recruitment & Retention

Why a volunteer program?

• Competitive job market: job seekers are looking for perks like volunteer programs and want companies with values in line with their own

• High costs of turnover: replacing a salaried employee incurs a company cost of up to 213% of that employee's salary.* Additionally, turnover negatively effects productivity, morale, and culture.

*Center for American Progress, 2012

UCSF's Increased Size and Population*

Why a volunteer program?

2014

2035

*UCSF LRDP, 2014

UC campuses throughout California have created  volunteer programs to serve their students, faculty, staff, and communities:

Why a volunteer program?

A Look at Other UC Locations

• UC San Diego created Volunteer50, a challenge issued by the Chancellor to the members of the UCSD community to volunteer 50 hours per year.

• UC Los Angeles's Volunteer Center coordinates large scale volunteer events. Their September day of service buses volunteers to 40 sites in the LA area.

UCSF Volunteers:

Stakeholder Support

• Human Resources: Jeff Chiu and Katy Rau
• Labor and Employee Relations: Shelley Patton and Kelly Sheridan
• Risk Management: Bruce Flynn and Andrew Sinclair
• Workers' Compensation / Disability Management: Judy Rosen
• Legal Services: Kate Mente
• Research Management Services: Winona Ward and Mae Moredo

• Volunteers.ucsf.edu
• Includes a manager's toolkit and resources
• Live Demo

UCSF Volunteers:

Website

Marketing campaign including:

• Creation of program collateral for mass distribution
• Communications to UCSF managers
• Annual volunteer program promotion

UCSF Volunteers:

Marketing & Business Systems Development

• February 2018: Marketing and promotions to be directed towards supervisors and managers at UCSF, with an emphasis on group staff volunteerism to maximize engagement and team building efforts

UCSF Volunteers:

Program Timeline

• Fall 2017: Pilot launch of the program for Campus Life Services

• April 2018: Full launch of program throughout UCSF to celebrate national volunteer month

UCSF Volunteers:

Matching Services

We reviewed many NFP matching services, including the following:

• HandsOn Bay Area
  • provides customized planning, supplies, logistics and leadership
  • organizes large scale events for $85/person OR
  • provides calendar of opportunities for $5/volunteer
• VolunteerMatch
  • searchable matching platform costs $33K annually (for 10k+ employees) plus $4,500/yr. for single sign on

UCSF Volunteers:

Project Options and Funding

• B:  10% FTE Coordinator, Marketing, plus events managed by HandsOn Bay Area = $42K

• A:  Recommended - 20% FTE Coordinator plus Marketing = $33K

The LDP Practicum team recommends implementing Proposal A because of the low annual cost to have an in-house administrator maintain the UCSF Volunteers program.

• C:  10% FTE Coordinator, Marketing, plus one-year VolunteerMatch contract = $61.5K 

Note: Assumes AA III salary @ $60K/yr. plus 50% benefits, and Marketing (including Communications) @ $15K for first year.

Arts & Events

• supports community 
• creates a culture of positivity and engagement
• coordinates volunteer events

The program connects to the Great People, Great Place initiative, focused on making UCSF a great place to work, learn, teach and discover.

UCSF Volunteers:

Where will it live?

UCSF Volunteers:

Conclusion

Questions?